3.3(7 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews are sharply split: older reviews describe High Desert Haven as clean, well-run, and staffed by caring employees who accommodate residents' needs, while more recent reviews describe significant problems since new ownership took over in mid-2024, including staff turnover, price increases, and communication breakdowns. Families should ask directly about current management and staffing stability given this apparent transition.
AI-generated from reviews and community data.
High Desert Haven is a senior living community in Ridgecrest, California offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 7 reviews.
High Desert Haven is an assisted living community in Ridgecrest, California, licensed for up to 82 residents. Private rooms include a living room, bedroom, and private bathroom. The community offers 24-hour staff, restaurant-style dining with three meals daily, medication management, an emergency call system, housekeeping, and wheelchair accessibility. Social activities include birthday and holiday parties and other gatherings in dedicated activity spaces, with dietary accommodations available.
Reviewers offer divergent accounts of the facility. Some families report that residents are happy, well-fed, and cared for with attentive staff. Others describe significant changes following a change in ownership in July 2024, citing communication difficulties, staff departures, and service reductions. Reviews are mixed regarding management practices and operational consistency.
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Help Me Choose3.3overall · 7 ratings combined
3.3★ on Google (7)
Angela Ball
Feb 2025
It used to be decent, but after the new owners took over it has gone to hell. Running out the good caregivers, taking away services, raising the prices. Linda P. acts like she cares but does not. She got rid of all the people that actually do care. Thankfully I got my father out of there. If I could’ve given them zero stars, I would have. The State will be called on this facility…
Diana Sita Prewitt
Sep 2024
My mother is currently in the Memory Care unit at High Desert Haven in Ridgecrest, CA. I live in Florida. My weekly phone calls are my life line to her and vice versa. However, since the new owners took over in July 2024, I have been unable to easily reach my mother. First the facility changed the telephone number to the Memory care unit with no notice to me. Then they disconnected the replacement number with no notice to me. Leaving me unable to reach my mother for weeks. Now there is one phone number that rings on the assisted living side, but the employees have no clue how to get the phone to the memory care side. I have left no less than 4 messages for Linda, the manager, without a return call. The employees sound confused and are forced to use their own cell phones to connect me and my mother. Since the new owners, it is chaotic, unprofessional, and I worry if the care has gone down hill as well. I am worried and scared for my mother. And still no return call from Linda....
Lyn Whitcomb
Dec 2023
High Desert Haven took excellent care of my dad during the last two years of his life. Great facility and atmosphere and a loving and caring staff. Like family!
Stephen Smith
Dec 2019
High Desert Haven is an excellent facility. Each unit has a living room, bedroom, and bath. Meals are prepared and served three times per day in the main dining room. The food is of excellent quality and quantity. Residents' birthdays are recognized. The whole facility it clean and in excellent condition. The staff is made up of professionals who want to help others, not just having a job. Daily activities such as exercise classes, BINGO, and trivia are planned and held regularly. Several churches hold regular services on site each week. Transportation to and from medical appointments, beauty shops, and shopping trips is available. To sum it all up in one sentence, High Desert Haven is an excellent facility for anyone who wishes to live in a friendly and safe atmosphere with a loving and caring staff. I wrote this review two years ago. Nothing has changed at HDH except to improve a better way of doing something comes along that improves the lives of it residents. If something falls below the standards that Abraham, the owner, has established, he does not hesitate to correct he situation. My in-laws loved High Desert as well as the people who worked there. Abraham is a wonder person to know. In talking with his employees they too really like him. When it comes time to move out of our home I would not hesitate to move into High Desert Haven.
T M
Oct 2017
My mother is extraordinarily happy since moving in. She loves the staff, the facility, the activities and the food! I agree with her assessment. They are allergy caring and accommodating. I can't say enough.
High Desert Haven offers Assisted Living.
High Desert Haven is located at 1240 College Heights Blvd in Ridgecrest, California.
High Desert Haven carries a 3.3 out of 5 rating from 7 Google reviews. Reviews are sharply split: older reviews describe High Desert Haven as clean, well-run, and staffed by caring employees who accommodate residents' needs, while more recent reviews describe significant problems since new ownership took over in mid-2024, including staff turnover, price increases, and communication breakdowns. Families should ask directly about current management and staffing stability given this apparent transition. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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