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Heritage Health Care & Rehab

1101 Snows Mill Avenue

4.4(14 ratings)· Tuscaloosa average: 4.8

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Heritage Health Care & Rehab, photo 11 / 2

Quick Facts

Total units
216
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
216
Ownership
Family-owned by the Jackson family since 1971
Rehab focus
On-site PT for orthopedic, stroke, cardiac recovery

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe a family-owned facility with staff who go out of their way to treat residents with dignity, especially during rehab and end-of-life care. However, one report raises serious concerns about infection control practices during the pandemic that families should be aware of.

What reviewers praise

  • Staff described as loving, caring, and compassionate
  • Residents treated with dignity and respect, per reviewers
  • Family-owned and operated since 1971
  • On-site physical therapy for orthopedic, stroke, cardiac recovery
  • Praised for care during hospice and end-of-life stays

What reviewers flag

  • One report of serious COVID safety lapses, including unmasked staff and undisclosed outbreak
  • One reviewer said the facility was not allowed disinfecting supplies like wipes or Lysol

AI-generated from reviews and community data.

Heritage Health Care & Rehab is a senior living community in Tuscaloosa, Alabama offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 14 reviews.

About Heritage Health Care & Rehab

Heritage Health Care & Rehab Inc is a skilled nursing facility offering long-term care and short-term rehabilitation services in Tuscaloosa, Alabama. The facility is family-owned and operated by the Jackson family, recognized leaders in health care with combined experience of over 91 years, now entering their third generation of involvement.

The community provides specialized rehabilitation programs for residents recovering from orthopedic surgery (including back surgery, hip and knee replacement), stroke, cardiac events, and respiratory events. Physical therapy services are available, with programs focused on evaluating and treating physical dysfunction.

Staff members are described as professional, dedicated, compassionate, and devoted to providing high-quality health care and assisted living services delivered with respect and dignity, with the goal of helping residents achieve their best functional results and live out their lives to their fullest potential.

Types of Care at Heritage Health Care & Rehab

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of Heritage Health Care & Rehab

4.4overall · 14 ratings combined

4.4★ on Google (14)

Cindy Burian

Jan 2026

via Google ↗

My mother entered Heritage as a rehab patient discharged from the hospital, but swiftly declined and had to enter hospice. She passed away at Heritage. To say the staff was good and kind and caring is an understatement. The facility might be a bit worn, but don’t let that fool you. Your loved one will receive top notch care there.

Kimberly Griggs

Jan 2026

via Google ↗

No I have not been a patient here however; my mother before she passed was a patient at this facility specifically for Tiffany Green to work with my mother. Tiffany treated my mother just as she was her mother and I know that my mother war kept comfortable, dry and clean and above all she still had her dignity intact. I have also had the pleasure to hear how Tiffany Green talks with all of the patients even when they start fussing she tells them in the funniest way that she needs to change them so that they have had an accident and they then apologize and she tells them with her heart in it “oh no this is why I am here and there is no need for you to apologize “!!!!!

Cherie Ferguson

Aug 2023

via Google ↗

Heritage required my 82 yr old Mother to test negative for covid before approving her admission. Day 2 of her stay, a friend told her the facility was filled with covid positive patients. They never alerted us, allowed staff to enter her room unmasked, give her meds with bare hands. I took her home on day 4 of her planned 20 day PT program. She tested positive for covid 2 days later, fever 101.50. Did I mention, she had just spent 14 days in ICU for a perforated ulcer. Heritage would not allow us to have disinfectant, aka wipes and lysol, in the room. It was 'a chemical and against the rules! Need I say more?

Natasha Main

Mar 2022

via Google ↗

Wonderful clean environment with super loving caring and compassionate staff members. Patients are clean attended to and are given above and beyond care. Beautifully owned and managed facility.

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Government Inspection History

3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 27, 2022Fire Safety StandardHealth Standard8 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2022

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2022

May 16, 2019Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2019

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2019

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2019

May 24, 2018Fire Safety StandardHealth Standard4 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2018

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2018

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2018

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Heritage Health Care & Rehab offer?

Heritage Health Care & Rehab offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Heritage Health Care & Rehab located?

Heritage Health Care & Rehab is located at 1101 Snows Mill Avenue in Tuscaloosa, Alabama.

What do families say about Heritage Health Care & Rehab?

Most reviewers describe a family-owned facility with staff who go out of their way to treat residents with dignity, especially during rehab and end-of-life care. However, one report raises serious concerns about infection control practices during the pandemic that families should be aware of.

How did Heritage Health Care & Rehab do on recent health and safety inspections?

Heritage Health Care & Rehab had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Heritage Health Care & Rehab?

Submit the Request Information form on this page, or contact Heritage Health Care & Rehab directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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