Heritage Health Care Lima is a home health and hospice provider based in Lima, Ohio. The organization delivers post-operative care, physical therapy, nursing services, and ongoing support for patients managing conditions like stroke recovery, cardiac issues, and other acute or chronic needs.
Families consistently praise the clinical staff for their skill and compassion. One family noted that a therapist "does his job to the fullest" and actively encourages recovery, while another wrote of nurses and therapists who were "a God send" over two years of care following multiple health events. Patients and families highlight kindness and a genuine commitment to helping, one family described the experience as "amazing" despite initial reluctance about home care.
Communication and reliability emerged as a significant concern in at least one experience: a family reported that staff missed scheduled visits, arrived late without notice, and maintained poor communication between the agency and the home, requiring frequent follow-up calls. This same family noted that their relative did not receive all planned services.
Heritage Health Care Lima holds a 3.9 out of 5 Google rating based on 7 reviews. The majority reflect strong satisfaction with individual caregivers and the personal attention provided, though prospective families should discuss scheduling protocols and communication expectations upfront.
