Rhonda Wood
May 2026
Love the place took really good care of my friend Connie Fabaus.....thanks for your kindness to her. Sanes in the activity dept is very sweet thank u Sanes😄😁😳;-);-);-)
Heritage Health Care Center
1300 South St.4.5(93 ratings)· Globe average: 4.3
Part of Life Care Centers of America · 196 communities · 4.5★ average
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1 / 5Quick Facts
- Total units
- 96
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 96
- Inspections
- View history (25 citations)
- Operator
- Part of Life Care Centers of America chain
- Rehab services
- Both in-patient and out-patient rehabilitation offered
- Setting
- Located near Tonto National Forest foothills
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of residents at Heritage Health Care Center generally describe attentive, caring staff and effective rehabilitation therapy, with several reviewers highlighting compassionate nurses and social services support during difficult times. One reviewer noted inconsistency in care quality between weekdays and weekends, suggesting staffing levels may vary.
What reviewers praise
- Staff described as caring and attentive
- No foul odors or distress noted on visits
- Physical therapy praised for personalized, effective care
- Social services director called professional and understanding
- Nursing staff described as prompt and attentive
What reviewers flag
- One report of inconsistent care quality, better on weekdays than weekends
- One reviewer noted staff comments about being underpaid
AI-generated from reviews and community data.
Heritage Health Care Center is a senior living community in Globe, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 93 reviews.
About Heritage Health Care Center
Heritage Health Care Center is a skilled nursing facility and rehabilitation center located in Globe, Arizona, nestled in the foothills of Tonto National Forest. Operated by Life Care Centers of America, the facility serves residents requiring specialized nursing care and rehabilitation services.
The center offers both in-patient and out-patient rehabilitation services tailored to residents at every level of need. An in-house team of therapists and nurses develops individualized care plans focused on each resident's specific goals and needs.
The facility emphasizes community engagement and meaningful relationships, reflecting the close-knit character of Globe. The center encourages resident growth through independence and aims to inspire residents to become their best selves. The location near Tonto National Forest appeals to outdoor-loving patients and residents.
Types of Care at Heritage Health Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Heritage Health Care Center
4.5overall · 93 ratings combined
4.5★ on Google (93)
Kay Rust
May 2026
Staff seems to care. No foul odors when entering. No people sitting in the hallway moaning and crying. They had an activity going when I arrived. The menu seems pleasing.
T Kathryn
May 2026
Lisa the social services director is professional patient and very understanding to families in crisis. Nurse Sue is prompt attentive caring with a great attitude towards residents and families in crisis. All the staff there provide excellent care services with positive uplifting support to families in crisis and residents every day and all night. Thank you Heritage for your caring patience with all residents and visitors. Family and friends of Doris Gilbert. Words just cant express it enough. Thank you. Prayers for you all. Thank you Thank you Thank you all for everything you do everyday. Im a retired clinical social worker therapist and am beyond impressed with the quality of services and staff. Please take good care of yourselves each other and continue your level of services for all residents and families.
RayAna Williams
May 2026
AMBRIA REYES I BELIEVE HER NAME IS THE GREATEST CUSTOMER SERVICE FOR THE HERITAGE HEALTH CARE. FRONT DESK IS VERY CURTEOUS MOST DAY ARE GREAT MY FATHER LOOKS WONDERFUL .OTHER DAYS YOU CAN SEE WHO IS JUST THERE FOR THE CHECK . REGARDLESS OF HOW.UNDER PAID. cnas remarking under their breathe we. There is an enthusiastic thank you from him . . . It is hit or miss. Week days are always better than the weekends. .but as anything place he does like to eat the food. Here or there.
Benny Vines
Feb 2026
I am going to Heritage for physical therapy. The staff is great,always friendly. It's nice to be greeted with a "good morning". My physical therapy is going along perfectly. The young woman,the therapist is very good with me and says that I am doing good. She explains things so that I can understand how my muscles work. This is a very good facility,I would recommend it for care.
Government Inspection History
7 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 27, 2026Health ComplaintHealth Standard6 citations
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026
May 29, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
May 1, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Apr 15, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025
Jan 4, 2024Fire Safety StandardHealth Standard6 citations
Install a two-hour-resistant firewall separation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2024
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2024
Sep 29, 2022Fire Safety StandardHealth Standard6 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Apr 22, 2021Fire Safety Standard4 citations
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2021
Conduct risk assessment and an All-Hazards approach.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2021
Develop Emergency Preparedness policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2021
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Health Care Center offer?
Heritage Health Care Center offers Skilled Nursing / Long Term Care.
Where is Heritage Health Care Center located?
Heritage Health Care Center is located at 1300 South St. in Globe, Arizona.
What do families say about Heritage Health Care Center?
Heritage Health Care Center carries a 4.5 out of 5 rating from 93 Google reviews. Families of residents at Heritage Health Care Center generally describe attentive, caring staff and effective rehabilitation therapy, with several reviewers highlighting compassionate nurses and social services support during difficult times. One reviewer noted inconsistency in care quality between weekdays and weekends, suggesting staffing levels may vary. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Heritage Health Care Center do on recent health and safety inspections?
Heritage Health Care Center had 7 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Health Care Center?
Submit the Request Information form on this page, or contact Heritage Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Nearby Communities
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