MyLivingChoice

The Heritage Center

1026 Mcfarland Street

4.5(183 ratings)· Morristown average: 4.6

Part of Life Care Centers of America · 147 communities · 4.5★ average

The Heritage Center, photo 11 / 6

Quick Facts

Total units
197
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
197
Hospital proximity
Half a mile from two major hospitals
Medical staffing
On-site physician available for residents
Rehab scope
Provides both inpatient and outpatient rehab

What Families Think

No written family reviews were provided for The Heritage Center, though the community holds a strong aggregate Google rating of 4.6 from 169 reviews. Based on the available details, the facility positions itself as a skilled nursing and rehabilitation center with on-site medical support and proximity to local hospitals.

The Good

  • Strong 4.6 Google rating from 169 reviewers
  • On-site physician for medical oversight
  • Located near two area hospitals
  • Individualized care plans from therapists and nurses
  • Offers both inpatient and outpatient rehab

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

The Heritage Center is a senior living community in Morristown, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.5 out of 5 across 183 reviews.

About The Heritage Center

The Heritage Center is a skilled nursing and rehabilitation facility located in Morristown, Tennessee, operated by Life Care Centers of America. The community offers short-term rehabilitation, long-term care, and post-operative recovery services in a homelike environment.

The facility features an on-site physician and provides both inpatient and outpatient rehabilitation services. A team of therapists and nurses develop individualized care plans tailored to each resident's and patient's specific goals and needs.

Positioned approximately half a mile from Morristown-Hamblen Healthcare System and Lakeway Regional Medical Center, The Heritage Center benefits from proximity to major medical resources. The community is situated between Knoxville and the Tri-Cities area in East Tennessee.

Types of Care at The Heritage Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of The Heritage Center

4.5overall · 183 ratings combined

4.5★ on Google (183)

Amanda Shafer

Aug 2026

via Google

The people here are amazing and they helped the residents as much as they can and they do therapy every day and speech therapy they are really helping

Stephen Kueny

Aug 2026

via Google

Great care was given here for the time spent healing. Fantastic Staff especially the Nurses. It's a clean Facility and the food was good. Thank you again

Gene Mullins

Aug 2026

via Google

This is one of the nicest facilities I have had the opportunity to visit as a Pastor. We found our friend happy and well taken care of. We would recommend this facility.

Teresa “Tudibug” Goins

Aug 2026

via Google

The employees and the nurses are super nice , helpful and pretty which makes the Center a great one. My dad was always in a good mood when we went to see him,..and his rehab was enjoyable. Thanks so much for taking care of our Dad and helping us get through this...XOXO🥰

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Ask about availability, pricing, or a tour. Your details go only to The Heritage Center, never sold or shared.

Government Inspection History

3 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 4, 2025Fire Safety StandardHealth Standard10 citations
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

Feb 28, 2024Fire Safety StandardHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

Jan 23, 2020Fire Safety StandardHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2020

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Heritage Center offer?

The Heritage Center offers Skilled Nursing / Long Term Care.

Where is The Heritage Center located?

The Heritage Center is located at 1026 Mcfarland Street in Morristown, Tennessee.

What do families say about The Heritage Center?

No written family reviews were provided for The Heritage Center, though the community holds a strong aggregate Google rating of 4.6 from 169 reviews. Based on the available details, the facility positions itself as a skilled nursing and rehabilitation center with on-site medical support and proximity to local hospitals.

How did The Heritage Center do on recent health and safety inspections?

The Heritage Center had 3 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Heritage Center?

Submit the Request Information form on this page to connect with The Heritage Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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