MyLivingChoice

Help at Home

968 S Gloster St

3.5(11 ratings)· Tupelo average: 4.1

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Quick Facts

Recent leadership change
New office manager credited with recent service turnaround

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Help at Home is a home health and hospice agency serving Tupelo, Mississippi, with mixed but recently improving feedback from families and one candid account from a caregiver. Reviewers who contacted the office highlight friendly, responsive staff and a noticeably better experience under new management, while a lone employee review raises concerns about pay and staffing levels.

What reviewers praise

  • Reviewers praise recent leadership improvements
  • Staff described as polite and responsive
  • Named staff (Beth, Latrece, Sue, Allen) called quick to help
  • One reviewer calls it 'the absolute best in home health'

What reviewers flag

  • One report of low caregiver pay ($12-$13/hr)
  • One account of insufficient scheduled hours for staff
  • One mention of no gas reimbursement for travel between clients

AI-generated from reviews and community data.

Help at Home is a home care agency serving Tupelo, Mississippi offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.5 out of 5 across 11 reviews.

About Help at Home

Help at Home is an at-home care agency serving clients in Tupelo, Mississippi.

Reviewers describe positive recent changes in the office and consistently praise the responsiveness and politeness of staff when fielding inquiries and coordinating care. One reviewer noted that new management has "drastically changed this office around in a short amount of time." Another wrote, "The new manager clearly takes great pride in his work." However, reviews are mixed overall regarding the agency's operations and client experience, with concerns raised about staffing practices and service consistency.

Types of Care at Help at Home

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Help at Home

3.5overall · 11 ratings combined

3.5★ on Google (11)

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Anonymous10

Jun 2026

via Google ↗ · Report

Nice company and you get to meet great people along the way. But the pay is so low it’s almost disrespectful for what we do for the clients. Being almost forced to quit because of low pay is almost depressing. Especially in this economy. Being paid $12-$13/hr to change diapers, housekeeping for the wealthy, and not even getting 30 hours a week is insane. Sometimes, the clients aren’t even home and now you’ve driven across town with no reimbursement for gas. Fast food workers should not be making more than us. Unless they pay us what they should, they will always be short staffed. Hopefully something changes.

Adonica Witmer

Apr 2024

via Google ↗ · Report

New management has drastically changed this office around in a short amount of time. They didn’t carry the service my husband needed, but what polite people in the office when I called in for information. I will definitely recommend them to others. If you haven’t tried them in a while or you are hesitant because of negative reviews that are older, let me just say they are doing better than ever and really want to help!

Lissy Lin

Jul 2023

via Google ↗ · Report

Loving the new changes at the Tupelo office! The new manager clearly takes great pride in his work.

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By submitting, you're okay with us and Help at Home reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Help at Home offer?

Help at Home offers At-Home Care.

Where is Help at Home located?

Help at Home is located at 968 S Gloster St in Tupelo, Mississippi.

What do families say about Help at Home?

Help at Home carries a 3.5 out of 5 rating from 11 Google reviews. Help at Home is a home health and hospice agency serving Tupelo, Mississippi, with mixed but recently improving feedback from families and one candid account from a caregiver. Reviewers who contacted the office highlight friendly, responsive staff and a noticeably better experience under new management, while a lone employee review raises concerns about pay and staffing levels. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Help at Home?

Submit the Request Information form on this page, or contact Help at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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