MyLivingChoice

Heart & Hand

499 South Sunset Drive

4.3(17 ratings)· El Centro average: 4

Heart & Hand, photo 11 / 2

Quick Facts

Total units
14
Licensed capacity
14 residents

California CDSS

Licensed operator
Heart & Hand, Inc.
Ownership
Owned and managed by local Imperial Valley residents
Setting
Small home-style residence, not institutional building
Capacity
Licensed for up to 14 residents

What Families Think

Families describe Heart & Hand as a small, homelike assisted living community where caregivers form close personal bonds with residents. Reviewers consistently praise the cleanliness, homemade meals, and the compassion of the local owners and staff, with many recommending it for loved ones needing extra care and attention.

The Good

  • Caregivers described as compassionate and treat residents like family
  • Homemade meals cooked from owner's personal recipes
  • Clean, well-maintained home in a residential neighborhood
  • Owners are local and hands-on daily
  • Staff supported family emotionally through a resident's passing

AI-generated from reviews and community data.

Heart & Hand is a senior living community in El Centro, California offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 17 reviews.

About Heart & Hand

Heart & Hand is a 14-bed assisted living community in El Centro, California, operated by local owners who are actively involved in day-to-day management.

Families consistently praise the genuine care and attention residents receive from staff members who treat them as family rather than patients. The operation is described as clean and well-organized, with homemade meals prepared daily from the owners' personal recipes. One family wrote, the caregivers treated their mother "like family, and that meant everything." Activities and engagement are regularly highlighted as keeping residents active and connected.

The community holds a 4.3-star rating across 17 Google reviews, with families noting they feel peace of mind knowing their loved ones are cared for by a team that goes beyond typical job duties.

Types of Care at Heart & Hand

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Heart & Hand

4.3overall · 17 ratings combined

4.3★ on Google (17)

Lisa

Apr 2026

via Google

We couldn’t be more impressed with every aspect of Heart & Hands Assisted Living Home. Jennifer runs an incredibly well-organized operation, and her team is professional, attentive, and truly caring. A special thank you to Priscilla and Veronica—you both go above and beyond! The level of service is outstanding and absolutely worth the investment. It gives us so much peace of mind knowing Mom and Dad are in such compassionate and capable hands. After over 70 years together, they are happier than ever, and that means everything to our family. We highly recommend Heart & Hands to anyone looking for exceptional care. The Benavidez Family

Audrina Balentine

Jan 2026

via Google

There are truly no words big enough to express our gratitude for this assisted living home and the extraordinary people who work here. From the very beginning, my mom was cared for with dignity, kindness, and genuine love. This was never “just a job” to the caregivers and staff — they treated her like family, and that meant everything to us. The level of care she received was exceptional, but what sets this place apart is the heart behind that care. Every interaction was filled with compassion, patience, and respect. We always knew she was safe, seen, and deeply cared for. When my mom passed away, the love this team showed went far beyond anything we could have expected. The caregivers and staff were genuinely affected — they cried with us, hugged us, and grieved alongside our family. In one of the hardest moments of our lives, they didn’t just take care of my mom — they took care of us. That kind of humanity is rare, and we will never forget it. This assisted living home is the very definition of what caregiving should be. They are exceptional people doing extraordinary work, and we are forever grateful for the comfort, love, and support they gave our mom and our family. We will carry their kindness with us always.

Renee A

Oct 2018

via Google

I love that Heart and Hand is owned and managed by local Imperial Valley residents. Which means they are there “hands on” every day and the owners are always just a phone call away. It’s a clean, beautiful house located in a beautiful neighborhood. All the food is homemade from personal recipes from one of the owners and whenever I have visited I smell something good cooking from the moment I walk through the front door. Just like home. Heart and Hand is the type of home our loved ones deserve, and I am glad we have it in the valley. I know firsthand they truly put their heart into everything about this special place.

Crazy Grams

Jul 2018

via Google

Awesome and compassionate people work here. They take extremely good care of your loved one. Everyone is genuine and truly care as if the person there is their own parent or grandparent. I highly recommend. If I could give 10 stars I would.

Karla

Oct 2016

via Google

I have to say the experience we have had with Heart & Hand and the staff has been amazing. The care received and all the answers to our questions were so comforting. The facility is VERY clean and the food is homemade. The activities provided keep your loved one active and engaged. If you are looking for a place for someone in your family who is needing extra care and want them to be loved and supported, Heart & Hand is for you. The staff is experienced and caring!! Thank you Heart & Hand!

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Frequently Asked Questions

What types of care does Heart & Hand offer?

Heart & Hand offers Assisted Living.

Where is Heart & Hand located?

Heart & Hand is located at 499 South Sunset Drive in El Centro, California.

What do families say about Heart & Hand?

Families describe Heart & Hand as a small, homelike assisted living community where caregivers form close personal bonds with residents. Reviewers consistently praise the cleanliness, homemade meals, and the compassion of the local owners and staff, with many recommending it for loved ones needing extra care and attention.

How can families visit Heart & Hand?

Submit the Request Information form on this page to connect with Heart & Hand and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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