1 / 6CMS Care Compare
AI-generated from reviews and community data.
Hayward Health Services is a senior living community in Hayward, Wisconsin offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 15 reviews.
Hayward Health Services is a long-term and short-term care community in Hayward, Wisconsin, offering assisted living and rehabilitation services. The facility has been part of the Northwoods community for more than 50 years and is committed to providing quality care to its residents and families.
The community emphasizes a culture built on trust, respect, and transparency. Staff members work with residents on rehabilitation services, including physical therapy and mobility assistance. The facility operates under core values of trust, engagement, competence, respect, and passion, with a dedicated team of healthcare professionals focused on resident well-being.
Hayward Health Services is part of the North Shore Healthcare family and actively recruits staff, offering benefits packages and opportunities for professional development, including free CNA training and testing through the WisCaregiver Careers program.
The community maintains a feedback system available 24 hours a day, 365 days a year, allowing residents, families, and staff to share concerns and recognize quality care provided by team members.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.8overall · 15 ratings combined
3.8★ on Google (15)
Jeff Hoehne
Aug 2026
My wife was there for approximately four months before she passed and I have no complaints about her care. The building is a little outdated but everyone there was wonderful to her. The food was also very good as I did eat with her many times.
Gary Linahon
Aug 2026
Very good staff. They all care about there patients. The Pysical therapy department is very good. They work well together and helped me alot in a short time.
K M
Aug 2026
PLEASE SEND YOUR LOVED ONE SOMEWHERE ELSE!!! They let my mom fall twice in one day!! First fall she hit her head, second fall resulted in a breaking her hip!! After she went there for rehab on her broken left hip!!
tracey mooberry
Jul 2025
Great management and staff. Friendly and knowledgable.
Amy Rohde
Jun 2025
Very unproffesional facility. My father-in-law was not allowed to make his own choices and was basically forced to do what the nursing staff instructed. He was told that he was only allowed to have two snacks a day in between meals. The kitchen staff was very rude, and would not accommodate his wishes (within reason) at mealtime, and made him feel as though he was asking for too much. He said that he often could hear staff talking about him negatively, and this made him feel terrible. I could not wait until he was able to leave. Please do not place your family member here, if there is any other options. The facility as a whole is never smelling, nor looking clean, and the janitorial staff was always very irritated with anything asked of them.
3 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedCorrected Sep 15, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hayward Health Services offers Assisted Living and Skilled Nursing / Long Term Care.
Hayward Health Services is located at 10775 Nyman Ave in Hayward, Wisconsin.
Hayward Health Services had 3 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Hayward Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hayward Health Services? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Hayward.
