1 / 2CMS Care Compare
Reviewers describe Haven Health Safford as a skilled nursing and rehab facility with staff who are frequently praised for compassion and attentiveness, though a couple of reports raise serious concerns about care lapses and staffing levels. Experiences seem to vary significantly, from very positive rehab and family-communication stories to accounts of long waits and distress.
AI-generated from reviews and community data.
Haven Health Safford is a senior living community in Safford, Arizona offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 58 reviews.
Haven Health in Safford, Arizona provides skilled nursing care and rehabilitation services to residents in this community of over 10,000 people. The facility offers short-term and long-term rehabilitation, memory care for individuals with cognitive impairments like Alzheimer's or dementia, and assisted living services for those needing support with daily activities such as bathing, hygiene, and meal preparation.
Haven Health addresses a range of medical needs including wound care, infectious disease management, dialysis for kidney conditions, tracheostomy and ventilator care, and post-surgical recovery such as joint replacement rehabilitation. The skilled nursing staff works closely with local hospitals and medical professionals to coordinate comprehensive healthcare plans tailored to individual needs.
The facility provides access to multiple therapies designed to support recovery and improve quality of life. Physical therapy uses holistic methods including heat and cold treatments, massage, and targeted exercises. Speech therapy, occupational therapy, and behavioral therapy are also available to help residents recover from physical or mental illness and improve their mobility and ability to engage in everyday tasks.
Safford is a quiet town with a suburban feel located in Graham County, Arizona. The serene beauty of the surrounding area and outdoor environment contribute to a peaceful setting for residents. Haven Health's care team creates a home-like atmosphere where residents can engage in community activities to foster connection and healing during their recovery.
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Help Me Choose4overall · 58 ratings combined
4★ on Google (58)
Lewanne Hunt Sharp
May 2026
This place does not consider the welfare of all its patients. Left me sitting in a van with a leg fracture with complications for over hour while waiting for an unknown patient to transport from Tucson to Safford. I was in severe pain which was made known to the medical director and executive director and still we sat waiting.
Sara Evans
Feb 2026
Haven of Safford truly lives up to its name. The staff is compassionate, attentive, and treats residents with dignity and respect. You can tell they genuinely care—not just about medical needs, but about the people themselves. The nurses, aides, and support staff go above and beyond to make residents feel comfortable, safe, and heard. The facility is clean, welcoming, and well-run, and communication with families is thoughtful and reassuring. It brings peace of mind knowing your loved one is in capable, caring hands. I’m very grateful for the kindness and professionalism shown here and would confidently recommend Haven of Safford to anyone needing skilled nursing care.
Jakob Camacho
Jan 2026
Haven Health did not meet basic expectations for compassionate or attentive care. My experience left me seriously worried about residents staying here and my grandma. Families should carefully research alternatives before choosing this facility.
Jack Hooper
Dec 2025
I went into Haven Health facility had stage four prostate cancer. That was my diagnosis. I was terminal Hospice place me in Haven Health. In the time I was there I became friends with the majority of the staff all the nurses all the nurses aids in my opinion I think the nursing staff Does a phenomenal job, considering that it always felt like they were understaffed, and they still manage to perform their duties and always take care of my needs no matter what they are. I’m very grateful for Haven Health. I have now been discharged. The cancer is dormant, but I am very grateful that they exist that that place is there. They may once in a great while false short, but they still work themselves. Crazy performing their tasks and duties every day the office staff are great people, and they always took care of my needs. Got my other appointments booked on time and got me to them when I needed to be The receiving secretaries that worked. The front door are wonderful ladies. There’s two of them there and they are great people and the other girls in the office are great great people all the girl office staff. I was impressed with I was impressed with physical therapy. I had to attend physical therapy while I was there. I slipped and fell and broke my hip Because I wasn’t paying attention to where I was placing in my feet and the nursing staff got right to me immediately within 1015 minutes. There was an ambulance there took me straight to the hospital get a x-ray took me right into surgery. I was up and walking in the next day And then I was back at Haven Health and I was doing physical therapy every day and the people that work in physical therapy department they’re great great people the social workers that are there in the facility are phenomenal.
Beni Engel
Oct 2025
When my husband had a stoke our whole world was changed. Thankfully the decision was made to have him taken to Haven Health Safford. The Staff were so kind, caring and thoughtful. Also, very patient with "family members", i.e. me during this stressful time. The food was excellent being of the right portion size and very tasty. The facility was carefully thought out to be a safe and pleasant environment for the "guest" to enjoy. The outdoor areas were calming. There was NOTHING to complain about during the short stay.
8 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2026
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 17, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023
Install resident room doors of proper design and width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Haven Health Safford offers Assisted Living and Skilled Nursing / Long Term Care.
Haven Health Safford is located at 1933 Peppertree Drive in Safford, Arizona.
Reviewers describe Haven Health Safford as a skilled nursing and rehab facility with staff who are frequently praised for compassion and attentiveness, though a couple of reports raise serious concerns about care lapses and staffing levels. Experiences seem to vary significantly, from very positive rehab and family-communication stories to accounts of long waits and distress.
Haven Health Safford had 8 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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