Raquel Rodriguez
Apr 2026
Very nice staff, Valeria is my favorite person to see when I go visit my buddy.
1 / 5Quick Facts
- Total units
- 60
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 60
- Inspections
- View history (24 citations)
- Therapy services
- On-site physical, occupational, and speech therapy
- Care coordination
- Coordinates with local hospitals on care plans
CMS Care Compare
What Families Think
Families describe Haven Health Douglas as a skilled nursing facility where staff are consistently praised for kindness, attentiveness, and clear communication with residents' families. Reviewers highlight a clean, well-maintained environment with regular activities and a sense of community, including at least one family whose parent has lived there for over five years.
The Good
- Staff described as caring and attentive
- Clean, well-maintained facility
- Strong communication with families about care plans
- Daily activities and holiday celebrations for residents
- Long-term residents treated like family
AI-generated from reviews and community data.
Haven Health Douglas is a senior living community in Douglas, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.8 out of 5 across 43 reviews.
About Haven Health Douglas
Haven of Douglas is a skilled nursing facility located in Douglas, Arizona, offering post-acute care, rehabilitation services, and therapy programs. The community provides skilled nursing care alongside physical therapy, occupational therapy, and speech therapy services.
The facility coordinates with local hospitals and medical professionals to develop comprehensive healthcare plans tailored to each resident's needs. The care team includes skilled nurses, certified physical therapists, and support staff working together to deliver services focused on compassion, healing, and encouragement.
Haven of Douglas is positioned as a central part of the Douglas community, built on principles of trust, empowerment, and respect for the residents it serves.
Types of Care at Haven Health Douglas
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Haven Health Douglas
4.8overall · 43 ratings combined
4.8★ on Google (43)
Mo Cash
May 2025
I had my father in this facility for 2 occasions and the staff was amazing especially, Erica she went out of her way to help my family with home assistance and other things. They have great staff. One of the nurse from his pt would even to check on him from time to time to make sure he was doing well. I hope no one has to have there love ones away from home, but if you do and they end up going to this facility know that you love one will be cared for with kindness and professionalism!
Erika Peralta
Sep 2024
The facility itself is clean, well-maintained, and designed to create a positive atmosphere for healing and recovery. There are range of activities and therapies offered. Communication is outstanding; the team keeps family and Residents informed at every step and always make sure families and residents understand the care plan. I highly recommend Haven of Douglas to anyone looking for quality skilled nursing care.
Adrian Robles
Sep 2024
BEST SERVICE IN COCHISE COUNTY, “Highly Recommend!” “I can’t say enough good things about Haven of Douglas!" From the moment we walked in, we felt welcomed and reassured. The care team is outstanding, always attentive and responsive to our needs. The environment is warm and inviting, and the quality of care is second to none. Highly recommend!”
M S
Sep 2023
We’ve had my elderly Mother at Haven for over 5 years. The staff and residents are like one big family. They truly care and love each resident. Bringing Mom to Haven was one of the hardest decision I had to make, but I’m glad I brought her to Haven in Douglas. The staff are truly amazing and care for their residents. They have daily activities and celebrations during holidays. I see how everyone just enjoys themselves. And the joy they experience together. Honestly, I couldn’t have Mom at a better facility. I highly recommend Haven if you are considering bringing your elder parent to be cared for 24/7. M Skinner
Government Inspection History
5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 20, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2025
Aug 28, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2025
Aug 7, 2025Fire Safety StandardHealth Standard8 citations
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide or get specialized rehabilitative services as required for a resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Jul 25, 2024Fire Safety StandardHealth Standard5 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Jan 26, 2023Fire Safety StandardHealth Standard9 citations
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2023
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2023
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2023
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Haven Health Douglas offer?
Haven Health Douglas offers Skilled Nursing / Long Term Care.
Where is Haven Health Douglas located?
Haven Health Douglas is located at 1400 North San Antonio Avenue in Douglas, Arizona.
What do families say about Haven Health Douglas?
Families describe Haven Health Douglas as a skilled nursing facility where staff are consistently praised for kindness, attentiveness, and clear communication with residents' families. Reviewers highlight a clean, well-maintained environment with regular activities and a sense of community, including at least one family whose parent has lived there for over five years.
How did Haven Health Douglas do on recent health and safety inspections?
Haven Health Douglas had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Haven Health Douglas?
Submit the Request Information form on this page to connect with Haven Health Douglas and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Haven Health Douglas? Claim this listing to update photos, pricing, and details. It's free.
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