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Harnett Woods draws a mix of strongly positive and strongly negative reviews, with families praising the personal attention some staff give to long-term and short-term rehab residents, while others report serious lapses in basic care and staff attitude. The community appears able to deliver warm, family-like care in some cases but has documented instances of neglect and rudeness in others.
AI-generated from reviews and community data.
Harnett Woods Nursing and Rehab is a senior living community in Dunn, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 28 reviews.
Harnett Woods Nursing and Rehab is a 100-bed skilled nursing and long-term care facility in Dunn, North Carolina, serving both short-term rehabilitation and long-term residents.
Top-rated reviews highlight deeply personalized care, with families praising staff compassion and attentiveness, particularly in helping residents transition into the system and supporting high-maintenance care needs. Families report residents are treated with genuine warmth and mention improved mood and well-being among loved ones. The facility is described as clean and comfortable. One family noted the staff's ability to help coordinate care for a veteran transitioning from the VA system.
However, lower-rated reviews raise significant concerns about pest control issues, inconsistent staff conduct (especially agency staff), and lapses in basic care such as bathing frequency and response to resident requests. Front-desk interactions have been described as dismissive. A small number of staff members are singled out by reviewers for excellent care.
Harnett Woods holds a 3.4/5 Google rating across 28 reviews, reflecting sharp contrasts in family experience. Prospective residents and families should weigh the positive accounts of compassionate nursing and rehabilitation support against documented operational inconsistencies before deciding.
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Help Me Choose3.4overall · 28 ratings combined
3.4★ on Google (28)
Tricia Olsen
Apr 2026
Too many cockroaches everywhere. Agency staff mean and rude. Don't even ask for water! All around bad. Why? At three hundred and twenty five dollars a day, what a disappointment. Some were great. Aleasha, Doris were wonderful. Because of them I got water to drink. I was there for almost 3 weeks and only got 2 showers. Just a bad news place! I truly wish I had something nicer to say but there is nothing. Stay away! Good luck!
Bite Me
Feb 2026
YIKERS! I'll keep looking. When the first face you are greeted by is that rude, snarky, and disagreeable (Im talking to you, Ms receptionist, and by the by, bragging about how many decades you've worked there does not give you the right to disrespect or belittle people coming inside the building in person inside the building with valid questions), a thousand times, no thank you!!! GO ELSEWHERE!!!
Kevin Schroeder
Aug 2025
My mother has only been a resident of Harnett Woods for a relatively short period of time but the impact on her attitude has been amazing. I haven’t seen her this happy in quite some time and I can only attribute that to the wonderful care that she is receiving at Harnett Woods! The facility is very clean and comfortable and we feel very much that my mother is living her best possible life at this time. Thank you to all at Harnett Woods!!
Della Creech
Jun 2025
I can't say enough about the personalized quality of our interactions here. It's been very scary and difficult to decipher the skilled nursing facility world with both parents. Harnett Woods has been able to comfortably and professionally help my family transition my father, who's a veteran, from the Durham VA system, into the local care available near his home. Clarifying all medical needs and addressing all concerns or requests from a family of 5 with equal respect. Ensuring hands-on care with timely expectation management. Upon arrival he was offered a nice shower to wash off the week+ hospital stay, within days a barber and laundry was accommodated. He boasts about the staff and is happy with the room, cleanliness, food and medical treatment. It's such a relief to have medical professionals who care and offer transparency.
Marsha Murphy
Mar 2022
My Grandmother, Mother and Aunt were all residents at Harnett Woods. Mother was a short-term rehabilitation patient. My mother was a high maintenance resident and both aides the nurses were very understanding and compassionate. My Grandmother and Aunt were long term patients. It was a blessing being able to see them everyday. The staff treated my relatives as those they were family. I had a great experience and would recommend our facility to anyone needing placement for their love one.
5 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity B of L: potential for minimal harm, patternCorrected Aug 6, 2025
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2024
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 25, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Harnett Woods Nursing and Rehab offers Skilled Nursing / Long Term Care.
Harnett Woods Nursing and Rehab is located at 604 Lucas Road in Dunn, North Carolina.
Harnett Woods draws a mix of strongly positive and strongly negative reviews, with families praising the personal attention some staff give to long-term and short-term rehab residents, while others report serious lapses in basic care and staff attitude. The community appears able to deliver warm, family-like care in some cases but has documented instances of neglect and rudeness in others.
Harnett Woods Nursing and Rehab had 5 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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