MyLivingChoice

Guam Memorial Hospital

449 N Sabana Dr

2.6(85 ratings)

Guam Memorial Hospital — photo 11 / 6

Quick Facts

Total units
40
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
40

What Families Think

Reviews for Guam Memorial Hospital Authority focus heavily on emergency room and discharge experiences rather than long-term care itself. Feedback is mixed to negative overall, with praise for the kindness of clinical staff toward patients but strong frustration over administrative processes like discharge speed and billing.

The Good

  • ER nurses described as kind and reassuring
  • Staff patient and friendly with children
  • One reviewer had an efficient two-hour ER visit

The Bad

  • Multiple reports of slow, inefficient discharge process
  • Billing calls go unanswered and online payment system down
  • One report of a discharge staff member being rude and insensitive
  • Low overall Google rating of 2.6 from 85 reviews

AI-generated from reviews and community data.

About Guam Memorial Hospital

Guam Memorial Hospital Authority is a skilled nursing / long term care community in Barrigada, GU. The community is licensed for up to 40 residents.

Families rate Guam Memorial Hospital Authority 2.6 out of 5 based on 85 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.6overall · 85 ratings combined

2.6★ on Google (85)

Lillian Maxey

Apr 2026

via Google

Won’t answer my calls when I’m trying to pay my bill, won’t answer my calls when I’m trying to dispute something on my bill.. Can someone actually bother to pick up the phone?????? OH and the online payment system is still down!!!

Janika Hopkins

Apr 2026

via Google

Take forever at discharge and it stinks. The nurses are kind in the ped ward treated my toddler like a princess . Sad they have to work in that stinky environment even they are giving there best.

Airi

Jan 2026

via Google

I went in the ER recently because of a pregnancy bleed and the ER nurses and doctors were very kind and reassuring during my time of panic. The ER discharge staff, however, was extremely rude and lack any sort of empathy. They asked me if it was my first child (which it is) and then proceeded to tell my husband and I to “just try again because we had plenty of time”. Shortly after we settled our bill, they gave us our papers and the staff member told us to “get busy before we see them in three weeks.” WORD FOR WORD. Under no circumstance should any expecting parents ever hear from any medical staff to just “try again and get busy” while actively in a situation of possibly losing their child. If there were more options for healthcare on the island that catered to pregnant mothers, GMH wouldn’t even be an option for us

Justin West

Dec 2025

via Google

The current discharge process and procedures are significantly inefficient. I am currently waiting in the ER after already spending three hours, despite having discussed the discharge summary with the doctor. For military members, please consider alternative options for emergency care, as staff were unclear why this hospital was chosen, given there are other facilities available on the island.

Sarah Summerville

Jan 2025

via Google

After an unfortunate fall on her scooter, my two year needed stitches asap so we rushed over to GMH and had nothing but a pleasant experience. The staff was very friendly and patient with my toddler. They were efficient and tried to make her comfortable. We were in and out in about two hours after getting the discharge paperwork.

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Frequently Asked Questions

What types of care does Guam Memorial Hospital offer?

Guam Memorial Hospital offers Skilled Nursing / Long Term Care.

Where is Guam Memorial Hospital located?

Guam Memorial Hospital is located at 449 N Sabana Dr in Barrigada, GU.

What do families say about Guam Memorial Hospital?

Reviews for Guam Memorial Hospital Authority focus heavily on emergency room and discharge experiences rather than long-term care itself. Feedback is mixed to negative overall, with praise for the kindness of clinical staff toward patients but strong frustration over administrative processes like discharge speed and billing.

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