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Grover C. Dils Medical Center

700 N Spring St, Box 1010-C-Adm Bldg

3.6(11 ratings)

Grover C. Dils Medical Center, photo 11 / 5

Quick Facts

Total units
16
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
16
Bed capacity
16 long-term care beds plus 4 acute beds
Emergency care
24/7 emergency services at the hospital
Billing approach
Sliding-scale discounts based on income and family size
Short-term care
Respite care available for temporary stays

What Families Think

Grover C. Dils Medical Center is a small rural critical access hospital in Caliente, Nevada, offering long-term care, skilled nursing, and emergency services to Lincoln County residents. Reviews are mixed: some patients describe attentive nurses and life-saving emergency care, while others report billing disputes and dissatisfaction with diagnosis and treatment.

The Good

  • Nurses described as sweet and helpful
  • Praised for handling a serious emergency injury
  • Staff and doctors called great by reviewers
  • On-site PT/OT available with provider referral
  • Respite care offered for temporary stays

The Bad

  • One report of a large, disputed $8,000 emergency bill
  • One report of pain not properly diagnosed or treated
  • Mixed overall rating from a small number of reviews

AI-generated from reviews and community data.

Grover C. Dils Medical Center is a senior living community in Caliente, Nevada offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 11 reviews.

About Grover C. Dils Medical Center

Grover C. Dils Medical Center is a critical access hospital in Caliente, Nevada, offering skilled nursing care and long-term care services to residents of Lincoln County. The facility provides 16 long-term care beds alongside four acute beds and three post-acute swing-bed licenses, with 24/7 emergency services and outpatient services including laboratory and radiology departments.

The long-term care program delivers skilled nursing care with assistance in activities of daily living as needed, while addressing any acute medical problems that may arise. The facility also provides respite care services for those requiring temporary stays.

Activities and wellness programs are central to the community's approach. On-site and off-site activities, programs, and social opportunities help prevent isolation and support physical and mental health. Physical therapy and occupational therapy services, available with a provider referral, include exercise and wellness programs designed to improve health, quality of living, and reduce the risk of falls.

Nutritious meals are provided to residents in a communal dining setting. The facility emphasizes a commitment to helping residents remain active physically, socially, and mentally, with care designed with health and happiness in mind.

Grover C. Dils Medical Center serves all patients regardless of ability to pay and offers discounts for essential services based on family size and income. The facility's Caliente Clinic, located next to the medical center, primarily serves residents of northern Lincoln County, including Pioche, Panaca, Caliente, and surrounding areas.

Types of Care at Grover C. Dils Medical Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Grover C. Dils Medical Center

3.6overall · 11 ratings combined

3.6★ on Google (11)

Miranda Barnett

May 2026

via Google

Went in to get my head and back checked out because I hadn’t been able to sleep for the past 4 days due to the INTENSE pain I’ve been in and hadn’t been able to eat for two and a half days, went in hoping that I’d get some sort of pain meds to dull the pain but instead the doctor gave me a prescription for nausea and a uti, I only mentioned the nausea and i figured I’d get something for that, but they just filled me up with fluids and sent me on my way, I’m now back home and in IMMENSE pain once again because they failed to prescribe me what was actually needed. The nurses were the sweetest and so helpful at least.

Cyndi Huffman

Jul 2025

via Google

We were traveling through the area while exploring Nevada. My partner unfortunately, had a nail puncture through his foot while we were out exploring local mine. Thank goodness that we were still in proximity to this emergency room given that things turned very critical quickly. We were a little concerned about what to expect given the hospital’s rural location - but this place was an absolute LIFESAVER!!! The level of care that we received was unbelievable - from the nurses to the housekeeping everyone was on top of things! And the professionalism, compassion and top notch case management he received from Dr William Katschke was amazing! He was incredibly thorough, patient and knowledgeable. He guided us through a very tenuous & stressful situation. These qualities are hard to come by these days - especially in the medical field. After six full days in the hospital, he was able to come home and then continued follow up with Dr. Katschke through the medical clinic. So thankful we were able to happen upon such a great place when we needed care! You won’t find any better place to receive treatment. HIGHLY RECOMMEND!!

Cory Fender

Jul 2025

via Google

They sowed my finger back on last fall. Thank you love you guys!

Leo Breau

Mar 2025

via Google

Please read! A friend of mine, a very sweet, hard-working Hispanic lady, lives in Caliente. She went to the hospital emergency. She’s getting me the doctors name today. A doctor came in asked her where it hurt. She told him. He gave her some medicine, and sent her on her way. She said she looked at her watch and the total was 10 minutes. She received a bill for $8000! Yes, you read $8000!! there were no tests done, no x-rays, no bandages, nothing. She called the hospital to dispute it and they told her too bad. Clearly, this is a case of ripping off a Hispanic lady because they can get away with it. This hospital is garbage and so are the staff. The doctor should be ashamed of himself because he too is garbage, terrible human. I will leave a review for him personally when I get his name later today.

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Government Inspection History

3 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 25, 2026Fire Safety StandardHealth Standard7 citations
  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2026

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2026

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2026

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2026

Apr 25, 2025Fire Safety StandardHealth Standard18 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Have proper power supply for life support equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025

  • Establish policies and procedures for volunteers.

    Severity C of L: potential for minimal harm, widespreadCorrected May 15, 2025

May 2, 2024Fire Safety StandardHealth Standard14 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2024

  • Establish policies and procedures for medical documentation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 28, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected May 18, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity C of L: potential for minimal harm, widespreadCorrected May 24, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Grover C. Dils Medical Center offer?

Grover C. Dils Medical Center offers Skilled Nursing / Long Term Care.

Where is Grover C. Dils Medical Center located?

Grover C. Dils Medical Center is located at 700 N Spring St, Box 1010-C-Adm Bldg in Caliente, Nevada.

What do families say about Grover C. Dils Medical Center?

Grover C. Dils Medical Center is a small rural critical access hospital in Caliente, Nevada, offering long-term care, skilled nursing, and emergency services to Lincoln County residents. Reviews are mixed: some patients describe attentive nurses and life-saving emergency care, while others report billing disputes and dissatisfaction with diagnosis and treatment.

How did Grover C. Dils Medical Center do on recent health and safety inspections?

Grover C. Dils Medical Center had 3 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Grover C. Dils Medical Center?

Submit the Request Information form on this page to connect with Grover C. Dils Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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