MyLivingChoice

Grand Canyon Home Care

2320 W Peoria Ave Suite A-101

4.8(8 ratings)· Phoenix average: 4.4

Grand Canyon Home Care, photo 11 / 2

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 2017
Ownership
Locally owned and managed agency
Care model
Non-medical, in-home personal care services

What Families Think

Families describe Grand Canyon Home Care as a locally owned, responsive agency in Phoenix that goes beyond basic caregiving, with staff who help coordinate meals, medical follow-up, and community resources. Reviewers repeatedly praise specific caregivers and supervisors by name for compassion and follow-through, though one review noted only average customer service.

The Good

  • Caregivers praised by name for compassion and dedication
  • Locally owned and managed agency
  • Staff helped identify and address a missed infection
  • Personalized, one-call coordination praised by families
  • Helped connect client with food banks and resources

The Bad

  • One report of only 'ok' customer service

AI-generated from reviews and community data.

Grand Canyon Home Care is a home health agency serving Phoenix, Arizona offering At-Home Care and Home Health. Families rate it 4.8 out of 5 across 8 reviews.

About Grand Canyon Home Care

Grand Canyon Home Care provides non-medical home care services in Phoenix, Arizona, enabling clients to remain in their own homes while maintaining independence and a healthy lifestyle. The organization emphasizes a multicultural approach to care and prioritizes building trust with families through thorough screening of all caregivers, including complete background checks, credential reviews, and experience verification.

The agency's caregivers are described as highly trained, background-checked, and credentialed healthcare professionals. Regular management assessments are conducted to monitor client satisfaction and ensure quality service delivery. Grand Canyon Home Care states that its staff works to provide personalized attention to each client's needs.

Types of Care at Grand Canyon Home Care

At-Home CareHome Health

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Reviews of Grand Canyon Home Care

4.8overall · 8 ratings combined

4.8★ on Google (8)

Aya Abed

Jun 2026

via Google

I would give Grand Canyon Home Care a 100/10 because they are truly one of the best healthcare agencies. If you are looking for care for a loved one, I highly recommend this agency. They genuinely care about their clients and go above and beyond to provide excellent service. Ali, the supervisor, has been outstanding. Because my loved one lives on a fixed retirement income and has limited financial resources, he took the time to create a meal plan to help ensure she was getting proper nutrition. He managed the entire care plan process, was always available whenever we needed help, and has been working hard to connect her with community resources, including food banks and other benefits that may help improve her quality of life. His dedication, compassion, and professionalism are truly exceptional. The caregiver, Zainab, has also been exceptional. She provides outstanding care for my loved one and consistently demonstrates kindness, patience, compassion, and genuine concern for her well-being. Zainab is no longer viewed as just a caregiver, she has become like family to my loved one. I have complete trust and peace of mind knowing she is there, even when I am not. Her dedication and hard work truly deserve recognition, and she absolutely deserves a raise. Yiruy Allayev, the physician assistant from the agency, checked on my loved one and noticed that her ear needed further attention. After carefully examining and cleaning it, he discovered an infection that had previously gone undetected. This was also the first time her ear had been properly cleaned, which helped reveal the underlying issue causing her discomfort. Prior to his visit, we had taken her to a nurse practitioner for ear and throat pain. Although treatment was provided, her symptoms did not improve, and she continued to suffer for nearly two weeks. Yiruy took the time to thoroughly assess her condition, identify the underlying issue, and ensure she received the appropriate care she needed. He was extremely knowledgeable, professional, attentive, and compassionate. His expertise and attention to detail made a significant difference in her care and comfort. I am incredibly grateful that he was able to identify the problem and help address it when previous treatment had not resolved her pain. I am very happy with the services provided by Grand Canyon Home Care. This is a trustworthy agency that genuinely cares about its clients and follows through on its commitment to quality care. Top one agency in Arizona

Todd McDonald

Jul 2024

via Google

Linda and her team at Grand Canyon provide a hands-on one call/one answer personalized experience that stands out. A great chose for those looking for a locally owned and managed home health care or hospice organization.

Mydnite Visions

Aug 2021

via Google

The staff is very professional and confident in the service that is provided. I couldn't find a company that would help me out as much as this Home Care. Once you call the help is right there every step of the way because they never gave up on my situation.

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Medicare Quality of Care

Grand Canyon Home Care is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency69%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety75%US 82%

7 completed patient surveys, 8% response rate.

Hospital outcomes

  • Discharged to the community52%US 80%Worse than
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral75%US 94%
  • Patients got better at walking or moving around65%US 83%
  • Patients got better at getting in and out of bed61%US 83%
  • Patients got better at bathing61%US 86%
  • Patients' breathing improved57%US 85%
  • Patients got better at taking medications correctly58%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations64%US 61%

Service area

Grand Canyon Home Care reports serving 67 ZIP codes, including Phoenix, Glendale, Mesa, Scottsdale, Peoria, Surprise, Gilbert, Sun City, Tempe, Apache Junction and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037469. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Grand Canyon Home Care offer?

Grand Canyon Home Care offers At-Home Care and Home Health.

Where is Grand Canyon Home Care located?

Grand Canyon Home Care is located at 2320 W Peoria Ave Suite A-101 in Phoenix, Arizona.

What do families say about Grand Canyon Home Care?

Families describe Grand Canyon Home Care as a locally owned, responsive agency in Phoenix that goes beyond basic caregiving, with staff who help coordinate meals, medical follow-up, and community resources. Reviewers repeatedly praise specific caregivers and supervisors by name for compassion and follow-through, though one review noted only average customer service.

Does Medicare cover care from Grand Canyon Home Care?

Yes. Grand Canyon Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Grand Canyon Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Grand Canyon Home Care?

Submit the Request Information form on this page to connect with Grand Canyon Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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