Good Shepherd Care Home

Gelly Landman

May 2023

via Google ↗

My bedbound brother in law was cared for about 6 months here, prior to our moving the whole family to Colorado. I found staff to be attentive. They kept him clean, prepared him soft food diet, and worked hard to keep him mobile though he preferred to lay in bed. When we visited, the staff often found a couple more chairs to put in the room for our visit. The manager Hasmin was very responsive with communication needs, and went out of her way with the moving out process. I am a retired RN whose area of practice was hospice and nursing home care. The facility may not be "the Ritz" in decor but the residents appeared to be comfortable and happy.

Ash Lee

Nov 2022

via Google ↗

Terrible! My father was a resident here. He walked across the street unassisted going to the store and was hit by a car. Hit and run. My father suffered broken toes and had to go to a rehab to recover from his injuries. I went to pick up a few of his personal items for him only to discover his room empty. They packed up all his belongings, and when I asked what was going on the staff all started speaking in Tagalog and told me they didn’t know what happened. I called the manager and she told me my father could not return, giving me no explanation. She never notified me nor my father of this decision. Very disappointed.

The Background

May 2022

via Google ↗

Best facility care home in bay area

Marianne Calame-Berger

Nov 2019

via Google ↗

My friend is here and although the staff is very nice (at least to visitors), they do not have adequate nutritional training. She is diabetic and they serve nothing but starch. I was there when dinner was mashed potatoes and gravy with crackers and a canned peach! Another time it was spaghetti. The final straw was when she was just back from the hospital where she was treated for very serious edema and her lunch was salty ramen!