60 Phillips Branch Road
4.7(61 ratings)
1 / 5CMS Care Compare
Good Shepherd Health and Rehabilitation Center in Phelps, Kentucky is a skilled nursing and rehab facility that families generally praise for its clean environment and attentive, familiar staff. A few reviewers flagged practical frustrations, including trouble reaching residents by phone and one troubling account of unhelpful staff during a patient transfer.
AI-generated from reviews and community data.
Good Shepherd Health And Rehabilitation is a rehabilitation center located in Phelps, Kentucky serving both short-term and long-term residents. The facility offers specialized, person-centered recovery programs alongside hospital-level medical support and specialties.
Short-term rehabilitation programs are designed for efficiency following surgery, injury, or hospital stay, utilizing leading-edge experts and intelligent rehab techniques to help residents return home as quickly as possible. The center also provides long-term living solutions with welcoming living spaces and a compassionate team, combining comfort with medical oversight to support safety and health.
The facility emphasizes a warm, enriching environment where residents can spend time with family and loved ones. Staff members throughout the center, from receptionists to doctors and specialists, are described as caring and attentive to resident needs and comfort during their recovery and stay.
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Help Me Choose4.7overall · 61 ratings combined
4.7★ on Google (61)
teresa andrews
Dec 2025
This is more of a request than a complaint. It is extremely difficult to reach the residents by phone. They only appear to have a few cordless phones, and if a resident is usibg the phone the caller hss to csll back multiple times to reach the resident. Is there a better option that the administration can explore?
Cassandra Mayse
Nov 2025
Just dropped off a patient I drove all the way from Lexington & the staff was absolutely horrible to me. Out of the 5 employees, ONE guy was nice & helpful. All of the women on duty tonight should be fired. The patient was elderly & in a wheelchair. They didn't lift a finger to help us. I will be calling administration tomorrow
Christian Hurley
Jun 2024
Good Shepherd Health and Rehabilitation Center is exceptional! The facility is clean and welcoming, and the staff are compassionate and professional. The rehabilitation services are outstanding, and communication with the team is seamless. We're incredibly grateful for the excellent care provided. Highly recommend!
Courtney Dotson
Dec 2023
Good Shepherd is a welcoming nursing home with great staff. There is a warmth about the facility that you feel right at the door. The caregivers know all the residents and their story. Each resident is cared for at a personal level. The facility is well kept and beautiful. I would recommend all families to look into Good Shepherd.
Tyler Sargent
Nov 2021
Good Shepherd is one of the best long term care facilities in the region, with top notch care and amenities as well as professional staff! With every visit, I always notice that the facilities are exceptionally clean and there’s not a pertinent odor that I’ve noticed at other nursing homes in the past also. Specifically, the administration has always been very accommodating with my volunteering needs as well! As a professional student who needs to acquire community service hours, I can rely on Good Shepherd to help me reach my goals in my educational pathway. Good Shepherd goes above and beyond to offer quality care for residents or cater to the specific needs of individuals within the community!
Good Shepherd Health and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Good Shepherd Health and Rehabilitation Center is located at 60 Phillips Branch Road in Phelps, Kentucky.
Good Shepherd Health and Rehabilitation Center in Phelps, Kentucky is a skilled nursing and rehab facility that families generally praise for its clean environment and attentive, familiar staff. A few reviewers flagged practical frustrations, including trouble reaching residents by phone and one troubling account of unhelpful staff during a patient transfer.
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