Robin Van Norman
Apr 2026
Our Mom lived in the Assisted Living wing of Good Sam's for almost five years until she passed away in December. My sister looked at many Assisted Living facilities before deciding on Good Sam's and we are so happy that she did. Some of those facilities were newer and fancier (and more expensive) but she immediately received a welcoming, warm family feeling when she toured Good Sam's and talked to the staff. Emily Bloom Cortez, the Senior Living Director and her staff took such good care of our Mom. We never had to worry about her. They are kind, warm and helpful. They were great about inviting her to participate in activities and checking in on her several times a day including during the night. They were always available and willing to talk to her family which was so helpful to us and to our Mom. They went above and beyond to help her even when she was being stubborn and difficult. They were also excellent about communicating with us when Mom had a medical issue. Mom loved the staff, the residents and her apartment and it truly became home for her. Thank you, Emily and staff for working hard to make Mom's last five years safe, healthy, comfortable and enjoyable.
