MyLivingChoice

Gallaway Health And Rehab

435 Old Brownsville Rd

4.2(65 ratings)

Gallaway Health And Rehab, photo 1

Quick Facts

Total units
104
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
104
Management
Operational control shifted to a new company in 2026

What Families Think

Reviewers describe Gallaway Health And Rehab as a long-term skilled nursing community that has seen a leadership change and is described by one family member as improving under new management. Feedback is mixed: some praise the therapy staff and overall friendliness, while others report concerns about medication handling, rehab equipment, and front-office professionalism.

The Good

  • Physical and occupational therapy staff praised as phenomenal
  • Staff described as friendly and welcoming overall
  • Long-term resident's family calls it 'home away from home'
  • Reports of recent improvements under new management

The Bad

  • One report of a nurse mishandling medication administration
  • One report of poor staff communication about medications
  • One report of a rehab room lacking equipment
  • One report of an unprofessional, unresponsive front-desk staffer

AI-generated from reviews and community data.

Gallaway Health And Rehab is a senior living community in Gallaway, Tennessee offering Skilled Nursing / Long Term Care. Families rate it 4.2 out of 5 across 65 reviews.

About Gallaway Health And Rehab

Gallaway Health And Rehab is a skilled nursing / long term care community in Gallaway, Tennessee. The community is licensed for up to 104 residents.

Families rate Gallaway Health And Rehab 4.2 out of 5 based on 65 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Gallaway Health And Rehab

Skilled Nursing / Long Term Care

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Reviews of Gallaway Health And Rehab

4.2overall · 65 ratings combined

4.2★ on Google (65)

Linda Vilag

May 2026

via Google

I have recently been truly impressed with the positive improvements at Gallaway Health and Rehab. My brother has been a Gallaway resident for 20+ years, and there have most certainly been many ups and downs during these years. The facility has now been under managerial/operational control of Eminence since February 2026 and real improvement has begun. I can see and feel a positive change in the atmosphere, leadership, communication, and overall care being provided. The staff has worked incredibly hard during this time of transition, and it shows. The administrator, nurses and CNAs, therapy staff, housekeeping, admissions, maintenance, business office, HR, dietary staff, and social services all deserve recognition for their dedication. Residents are treated with kindness and respect, and families can see the effort being made to improve daily operations and quality of care.  Is it perfect?  No, because nothing ever is, but I really feel Gallaway is now on the road to becoming better than ever! I have no doubt that my next review will be 5 stars! Special appreciation to the administrator, Lorenzo Dorse, and the DON, Denver Broady, for bringing renewed energy, accountability, and support to the facility. It is encouraging to see professional teamwork and a genuine commitment to making Gallaway a better place for residents, families, and employees alike. Thank you to everyone at Gallaway for the hard work and continued improvements. Gallaway is my home away from home as I spend time with my brother there every day. I couldn’t ask for a better place for him because it truly feels like a family. Keep up the great work!  The best is yet to come. If you are looking for a caring place for your loved one, come to visit Gallaway. I think you will be very pleasantly surprised.

Heaven

Jan 2026

via Google

My experiences with Gallaway Health has never been pleasant. The staff overall is friendly and welcoming, but the young lady who sits in the office to the right with dreadlocks—I believe she handles payroll—She is neither pleasant nor professional. On several occasions, she has let me stand outside ringing the bell without buzzing me in. It’s usually an employee who happens to notice me and lets me inside. She is consistently rude, does not greet or acknowledge visitors, and shows no effort to make anyone feel welcome. Considering she is the first face people see upon arrival, her attitude is disappointing and unprofessional.

Taquanna Cleaves

Nov 2025

via Google

Galloway Health and Rehab Is A Wonderful Place. All The Staff and Nurses Was Very Friendly and Nice. The Physical Therapist And Occupational Therapist Are Very Phenomenal. I Love Them. Great Job Galloway Health and Rehab. Taquanna Cleaves.

Beverly Farmer

Nov 2025

via Google

The experience I had at this facility was pleasant and extremely fun. I enjoyed everyone in therapy and it seemed like home. I enjoyed my time here as a resident and will miss everyone but it is time for me to go home. God Bless everyone at the facility as it is time for me to move on.

Brenda Ragland

Dec 2024

via Google

My experience with Galloway Health and Rehab wasn't pleasant. This facility lacks the competency, motivation, and heart to care for their patients. My Mother was there for two weeks for rehabilitation. One nurse actually sat on her bed to give her the medications she takes, the staff doesn't communicate with each other concerning what medications she takes. The rehabilitation room is not a functional room. It has little to almost no equipment. I was very disappointed with the way this facility is run.

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Government Inspection History

5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 18, 2026Health Complaint1 citation
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2026

Aug 27, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

Jun 9, 2022Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2022

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022

Jun 27, 2019Fire Safety StandardHealth Standard13 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2019

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2019

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2019

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2019

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Establish policies and procedures for sheltering.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Provide primary/alternate means for communication.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2019

Sep 6, 2018Fire Safety StandardHealth Standard9 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2018

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2018

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2018

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2018

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2018

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2018

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2018

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Gallaway Health And Rehab offer?

Gallaway Health And Rehab offers Skilled Nursing / Long Term Care.

Where is Gallaway Health And Rehab located?

Gallaway Health And Rehab is located at 435 Old Brownsville Rd in Gallaway, Tennessee.

What do families say about Gallaway Health And Rehab?

Reviewers describe Gallaway Health And Rehab as a long-term skilled nursing community that has seen a leadership change and is described by one family member as improving under new management. Feedback is mixed: some praise the therapy staff and overall friendliness, while others report concerns about medication handling, rehab equipment, and front-office professionalism.

How did Gallaway Health And Rehab do on recent health and safety inspections?

Gallaway Health And Rehab had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Gallaway Health And Rehab?

Submit the Request Information form on this page to connect with Gallaway Health And Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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