Sean T
Aug 2025
If you love your family members, do not send them here. This place is a catty, gossipy, unreliable, crude, and disgusting mess. A family member of mine was sent here and their experience was appalling. Staff members were gossiping about them, making fun of their weight, saying that they hope my family member dies, making jokes about killing them, and making comments about wanting them to smell their own excrement due to the toilet being broken because "they deserve it". I have never heard or seen such an unprofessional and toxic environment. Now, they did not say anything like that to their face, but here is the thing. Forrest Hills has THIN walls. You can hear them all trashing patients from their break room. It is impossible not to hear any of that. Sure, they may be nice to you and your family member face to face, but behind closed doors, they act like your family member is the scum of the Earth. The hard thing is that my family member is not even that old, not nearly as old as the typical resident here. So they were able to hear and understand every word that the staff was saying. I can give 100 examples of how horrible their stay was and how NO ONE should ever put someone they love here. Not only was the staff horrible, but the conditions were also dreadful. The "clean" sheets they would give to patients and residents had STAINS on them. Not coffee stains or food stains, but excrement stains. Even when we were leaving, I was trying to help my family member out with a wheel chair. A nurse was leaving as well and did she decide to maybe show kindness to a patient? No, she let the door close in our faces TWICE, and sit and chat on her phone while I was trying to not only maneuver her wheelchair but also get her outside. If I could give this place 0 stars, I would. DO NOT SEND ANYONE HERE EVER NO MATTER WHAT REASON. And to the corporate or management, do not bother sending a "I'm sorry to hear about your stay" reply to this review. Your management knew about all of this and did nothing. I never want to hear or see anything from you guys for the rest of my life. Goodbye.









