Megan Gessner
Aug 2026
They are a very caring place, prioritizing being there for those they serve. Really a great office and l experience from and with them.
1 / 6Quick Facts
- Care continuity
- Services scale from daily assistance to full hospice support
- Urgent start
- Care can be arranged within 24 hours in urgent cases
- Leadership involvement
- Owners personally follow up with families after care ends
What Families Think
FirstLight Home Care of Greenville is an in-home care and hospice agency that receives strong praise from families for compassionate, reliable caregivers and responsive office staff. Reviewers frequently describe long-term relationships with caregivers that evolved from basic daily assistance to full hospice support, and note quick turnaround when care was needed urgently. A small number of reviews describe billing disputes, a rude phone interaction, and a breakdown in communication around medication monitoring.
The Good
- Caregivers described as compassionate, dependable and well-trained
- Fast intake — some families had care started within 24 hours
- Long-term relationships as care needs progressed to hospice
- Owners and coordinators personally follow up with families
- Strong communication praised by many reviewers
- High overall rating from a large number of reviews
The Bad
- One report of a billing/refund dispute lasting nearly a month
- One report of rude behavior from office phone staff
- One report of poor follow-up on medication monitoring concerns
AI-generated from reviews and community data.
FirstLight Home Care of Greenville is a home care agency serving Greenville, South Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 60 reviews.
About FirstLight Home Care of Greenville
FirstLight Home Care of Greenville is a home health and hospice provider based in Greenville, South Carolina. The company serves clients aging in place, offering assistance with daily living tasks, personal care, and end-of-life support.
Families consistently praise the quality and reliability of FirstLight's caregivers, noting their professionalism, compassion, and genuine attentiveness to clients. The staff are described as well-trained and communicative with both clients and families. Families also highlight the responsiveness of the team during intake, one family noted that staff arranged services within 24 hours when needed urgently. The company's leadership is noted for personal involvement; families mention owners and coordinators following up even after care ends, reinforcing a culture centered on relationship and care.
One family wrote that FirstLight caregivers "create a relationship with their clients that help them feel safe, not feel alone." Long-term relationships are common: some families worked with FirstLight for years as a parent's needs evolved from assistance with dressing to full hospice support. While one review raised concerns about communication on medication monitoring and staff responsiveness, the vast majority of feedback emphasizes trust and appreciation for the service provided during vulnerable family moments.
FirstLight Home Care of Greenville holds a 4.8 out of 5 rating based on 58 Google reviews.
Types of Care at FirstLight Home Care of Greenville
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of FirstLight Home Care of Greenville
4.8overall · 60 ratings combined
4.8★ on Google (60)
Txjgv x Goode
Aug 2026
I was in attendance at Lakewood Independent Living facility in Boiling Springs, SC with Community Liason Mariah Poole. She hosted a tea party with the residents with assistance of the Activity director. The residents thoroughly enjoyed themselves. Mariah presented and provided valuable information to the residents about Home Care Services. She was well received and given referrals by those in Attendance. The residents really enjoyed and appreciated their time with her.<br>Mariah is an outstanding young lady. Respectable, professional, knowledgeable, and compassionate about her work; and loves to help others. We need more like her in the medical community to provide and disseminate information to help others maintain the highest level of functional independence while using Home Care Services. Such a leader and asset in the Home Care Services arena.<br><br>Angelia Goode-agent<br>Lincoln Heritage Life Insurance Company
Laurie Ann Turner
Jul 2026
I have so many wonderful things to say about the staff at First Light Home Care of Greenville. I met their awesome marketing team last year and have developed a great line of communication and they have become an excellent community resource. As a Social Worker and Army Veteran, it is extremely important to have quality resources. Maria Poole has become a trusted and reliable source. I truly appreciate all her support haed work. I am truly thankful to her and her team of professionals<br><br>Laurie Ann Turner<br>Medical Social Worker
Superspeckled M
Jul 2026
This company is truly amazing
Cheryl Gohs
May 2026
Letti came out and introduced me to FirstLight Home Care. I was so impressed with her that I didn’t talk to any other company. Within 24 hours she had someone set up to come. As it turned out, we didn’t have the need for in-home care as my husband passed away, but I would recommend this group to anyone!
Frequently Asked Questions
What types of care does FirstLight Home Care of Greenville offer?
FirstLight Home Care of Greenville offers At-Home Care.
Where is FirstLight Home Care of Greenville located?
FirstLight Home Care of Greenville is located at 2096 Woodruff Rd in Greenville, South Carolina.
What do families say about FirstLight Home Care of Greenville?
FirstLight Home Care of Greenville is an in-home care and hospice agency that receives strong praise from families for compassionate, reliable caregivers and responsive office staff. Reviewers frequently describe long-term relationships with caregivers that evolved from basic daily assistance to full hospice support, and note quick turnaround when care was needed urgently. A small number of reviews describe billing disputes, a rude phone interaction, and a breakdown in communication around medication monitoring.
How can families visit FirstLight Home Care of Greenville?
Submit the Request Information form on this page to connect with FirstLight Home Care of Greenville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at FirstLight Home Care of Greenville? Claim this listing to update photos, pricing, and details. It's free.
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