MyLivingChoice

First Choice In-Home Care

555 S Renton Village Pl 3rd Floor - Suite 300

3.9(74 ratings)· Renton average: 4.4

First Choice In-Home Care, photo 11 / 5

Quick Facts

Screening
Three background checks including FBI fingerprint verification
Shift minimums
Shifts generally three to four hours minimum
Oversight
Subject to three annual government compliance audits
Scale
Serves over 4,500 clients annually region-wide

What Families Think

Reviews of this in-home care agency come mostly from caregivers describing a supportive, flexible workplace, alongside one family who credits a specific caregiver with excellent, responsive care for their mother. One review raises a serious concern about disrespectful treatment of staff by management and HR.

The Good

  • Family praises dedicated, responsive individual caregiver
  • Caregivers describe supportive, collaborative team culture
  • Flexible scheduling accommodates caregivers' school/life needs
  • Invests in ongoing caregiver training and certification

The Bad

  • One report of rude, unprofessional treatment of employees by management/HR

AI-generated from reviews and community data.

First Choice In-Home Care is a home care agency serving Renton, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 3.9 out of 5 across 74 reviews.

About First Choice In-Home Care

First Choice In-Home Care provides personalized in-home care services in Renton, Washington and throughout Pierce, King, and Snohomish Counties. Founded in 1999, the agency offers assistance with activities of daily living, homemaking, respite care, and companion services for individuals recovering from illness or injury, those with chronic disabilities, developmental disabilities, special needs, and adults navigating the aging process.

The agency's care team consists of credentialed Nursing Assistants, Home Care Aides, and Registered Nurses who undergo three background checks including FBI fingerprint verification and Department of Health credentialing. All staff complete a minimum of five hours of orientation and safety training plus client-specific plan of care review before beginning work. The agency maintains a mandatory requirement of twelve hours of continuing education annually for all caregivers and operates an in-house training facility where many employees complete Home Care Aide Certification Training and examination.

First Choice provides services tailored to individual needs, including personal care assistance with bathing, dressing, grooming, eating, toileting, transfers, and medication reminders. Homemaking services encompass meal preparation, light housekeeping, laundry, shopping, and errands. The agency also offers companion care featuring conversation and transportation to medical appointments, religious services, recreational outings, and community activities. Care is available twenty-four hours a day, seven days a week, with flexible shift arrangements generally ranging from three to four hours minimum, though shorter shifts can be arranged.

As a contracted provider with City of Seattle Aging and Disability Services, Pierce County Community Connections, and Snohomish County Aging and Disabilities Division, First Choice is subject to three annual audits to ensure compliance with Department of Social and Health Services and Department of Health standards. The agency currently serves over 4,500 clients annually and provides more than 1.5 million service hours across its service region.

Types of Care at First Choice In-Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of First Choice In-Home Care

3.9overall · 74 ratings combined

3.9★ on Google (74)

Sukhpal Kaur

Jun 2026

via Google

Managers and HR do not know how to talk to employees. Very rude, disrespectful, and unprofessional. I was shocked by the way I was treated. Zero manners and zero etiquette. I wish I could mention the names of the individuals involved, but out of respect and professionalism, I will not. One was a senior case manager and the other worked in HR. If employees are treated this way, it raises serious concerns about the culture and professionalism of the organization. My experience was extremely disappointing, and I would not recommend working here.

melissa campbell

Apr 2026

via Google

I have only been with First Choice for a couple of weeks but I really enjoy working here. The staff are nice and they have been very accommodating with my school schedule, even when it’s on shorter notice than I would like. I would definitely recommend it to anyone looking for a caregiving job. They also reimburse you for mileage.

Valerie Bilbrey

Apr 2026

via Google

I am an HCA I work for the company love to help people. A typical day I would clean go shopping. Take take clients to medical appointments remind them to take their medications, pick up medications. Prepare meals. Do laundry anything I can do to help them out.

Hamid Jamshidiat

Mar 2026

via Google

Over the past three years, some of my mother’s caregivers have been through First Choice, with Wynter Seferian managing her care for much of that time. Wynter has been outstanding—professional, responsive, and genuinely dedicated. Because of her, we recently moved all of my mother’s remaining caregiving hours from another company to First Choice. She makes a real difference, and I hope management recognizes the value she brings. Highly recommend.

Luca Pacifico

Jan 2026

via Google

I am very happy to be an employee of First Choice In-Home Care because they made me feel part of the team from the very beginning. There is a great atmosphere of dialogue, collaboration, and support. They have assigned me clients who are suited to my sensibilities and abilities. They invest in my training and my future.

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Frequently Asked Questions

What types of care does First Choice In-Home Care offer?

First Choice In-Home Care offers At-Home Care.

Where is First Choice In-Home Care located?

First Choice In-Home Care is located at 555 S Renton Village Pl 3rd Floor - Suite 300 in Renton, Washington.

What do families say about First Choice In-Home Care?

Reviews of this in-home care agency come mostly from caregivers describing a supportive, flexible workplace, alongside one family who credits a specific caregiver with excellent, responsive care for their mother. One review raises a serious concern about disrespectful treatment of staff by management and HR.

How can families visit First Choice In-Home Care?

Submit the Request Information form on this page to connect with First Choice In-Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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