1 / 3First Choice In-Home Care is a home health and hospice provider serving Bremerton and Western Washington, rated 3.7 out of 5 from 7 Google reviews. Most reviewers praise their caregivers and coordinators by name, describing attentive, respectful help with daily needs, though one detailed negative review raised serious concerns about scheduling reliability and management communication.
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First Choice In-Home Care is a home care agency serving Bremerton, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.7 out of 5 across 7 reviews.
First Choice In-Home Care provides home health and hospice services in Bremerton, Washington. The company delivers hands-on support with personal care, bathing, household assistance, and case management for clients with varying care needs.
Family experiences with First Choice divide notably. Several families praised attentive caregivers who prioritize client wellbeing and go beyond routine tasks, one described their caregiver as "kind and friendly" with real expertise. Families also highlighted responsive case managers who listen to individual needs and help coordinate appropriate care. However, other families reported persistent staffing challenges: frequent caregiver call-outs, delayed office responses, and inconsistent backup coverage, with one family noting their father "has to deal with this all the time."
The community holds a 3.7 out of 5 Google rating across 7 reviews. Prospective clients should weigh the positive feedback about individual caregiver quality and case management attention against documented concerns about scheduling reliability and office communication.
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Help Me Choose3.7overall · 7 ratings combined
3.7★ on Google (7)
Keith McGinnis
Jun 2026
First Choice is a type of company that goes above and beyond to find what you need. My case manager destiny she goes out of her way to help others find what they need. They have polite Caregivers that know what to do.they are Curtis kind and friendly people. Im talking through experience i have first Choice as my caregiver needs thanks for everything.
Jose Harley (Pinorange)
Jun 2026
Caregiver actively helps out with making sure my state of living is better, making sure my wellbeing is prioritized, including special attention to my interests for organization and making a move to a new home much easier with listening to needs as they were presented.
Billy Quinci
Jun 2026
I've had a wonderful team, miss Katelyn has done a superb job on finding me good caregivers to help me with my problems. Each person that I've had has done a really good work with me.
Seth Niemi
Mar 2026
I have read the other reviews and I just havent had those experiences at all. My mother has been giving great care and assistance. While bed bound, she still appreciates the help with changes, bathing, and household chores. Another thing the other reviews have pointed out is some lack dependability apparently? When someone hasn't been able to make it we have been given ample notice. Weeks in advance even. That might just be whi we have been given, but they have ALL been GREAT. The coordinator who came to our home before assigning anyone was awesome too. (Thanks Destiny!) We have an awkward split shift requirement due to our work schedules snd we have been fully accommodated. The two people who have come into our home have been fully respectful and trustworthy. I would highly recommend them to a friend or family member.
Yes Yes
Nov 2025
This place is a joke. The caregivers always call out, and the office will take forever to reach back to you. They'll never have a sub caregiver ready for you either. My dad has to deal with this all the time, his life is hard enough as is. I heard from the good caregivers that work for him say that management is in shambles right now. Lack of communication to the workers, and lack of communication to the consumers. Do not use there services unless you want to be toyed with the whole time.
First Choice In-Home Care offers At-Home Care.
First Choice In-Home Care is located at 2601 Cherry Ave Ste 111 in Bremerton, Washington.
First Choice In-Home Care is a home health and hospice provider serving Bremerton and Western Washington, rated 3.7 out of 5 from 7 Google reviews. Most reviewers praise their caregivers and coordinators by name, describing attentive, respectful help with daily needs, though one detailed negative review raised serious concerns about scheduling reliability and management communication.
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