1 / 5Family Resource Home Care provides in-home caregiving services to seniors in the Longview and Cowlitz County area, including specialized dementia and hospital-recovery support. Reviewers generally praise the caregivers and office staff for warmth and responsiveness, though a few reports describe scheduling problems and an unwelcoming front-office experience.
AI-generated from reviews and community data.
Family Resource Home Care is an in-home care provider serving Longview, Washington and Cowlitz County, including Castle Rock, Toutle, Kelso, Woodland, and Kalama. The Longview branch integrated into the Family Resource Home Care network in 2024 and offers in-home care services that allow seniors to maintain comfort and independence while receiving professional support.
The agency provides a range of care services tailored to individual needs, from a few hours weekly to live-in arrangements. Specialized services include Alzheimer's care, respite care, and chronic disease management. Family Resource Home Care also serves clients with advanced dementia, those recovering from hospitalization, and adults with special needs, whether in personal homes or assisted living facilities.
Caregivers are selected for their ability to provide compassionate care and foster personal relationships, with each caregiver matched to a client's unique needs and preferences. All caregivers have passed rigorous background checks and receive personalized training. The agency maintains clinical staff for ongoing assessment and supervision, with an on-call supervisor available 24/7 for support and peace of mind.
Family Resource Home Care emphasizes regular communication and adaptability in its approach. The team stays in continuous contact with both clients and caregivers to ensure accurate and timely information sharing, working to pair clients with caregivers who align with their specific requirements and preferences in the Longview region.
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Help Me Choose4.6overall · 20 ratings combined
4.6★ on Google (20)
Emily Atwood
May 2026
Family Resource Home Care is a wonderful company and treats both its caregivers and its clients with great respect; they are responsive, flexible, prompt, and the office staff do a great job with scheduling, training, and making good matches between clients and caregivers to make sure everyone's needs are met - which is not an easy feat! Thanks for all you do FRHC!
Pam Kramlich
May 2026
I started with this company around December. I have a full time caregiver that is awesome and a part time caregiver that is also great. I suffer from anxiety, asthma, COPD, memory issues and essential tremors. Today this company put me through the wringer. They changed my care schedule for Monday (today is Friday) there’s was no notice before hand. This company made me have an an anxiety attack which triggered an asthma attack then my essential tremors kicked in. I am so tired tonight from the days events. I can barely walk or use my arms (I have bad shoulders) I am all alone I know no one in Longview to help me. I have to take my dog out I have no choice. Those people in the office don’t give a damn about me, or what they put me through! Decisions will have to be made. It is hard to show new caregivers what to do. Why can’t they just leave the schedule alone They madee me cry and they hurt me Mentally and physically.
Ginger Pete
Apr 2026
Very friendly and helpful staff. I ended up not being able to use them, but I stopped by and the front office women came out and talked to me and helped me understand my insurance and gave me resources for places to try to get help. She have me a community resource packet and highlighted transportation support for my medical needs.
Hannah Jeanette
Feb 2026
So thankful for the support my grandma receives from this agency. She talks so much about how great her caregiver is and how nice the office staff is. Its great to see her active again and smiling every time I visit.
Kimberly Bales
Jan 2026
Tried to go into the office this morning to pay nearly $500 for deposit and start service. Upon walking in I see a few people in the lobby watching a video on a tv. I was told by one of them to go ahead and go into the office in the next room . I didn't see the sign on the door saying in meeting. I was promptly told by a woman rolling her eyes at me that she was in a meeting and to go to the office across the hall. I then see a in meeting sign on that door as well. I hope the caregivers in the field are more polite and helpful to the clients. Office experience will keep me from ever hiring them. I was told I could come in and get help starting service. LoL 🤣 . Wont be back.
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