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Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community

2123 Southwestern Dr

4.2(14 ratings)· Lakewood average: 4.2

Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community, photo 11 / 6

Quick Facts

Utilities
Rent includes gas, water, sewer, and trash
Pet policy
Pet-friendly with on-site dog waste stations
In-unit laundry
Washer and dryer included in each apartment
Parking
Garages available for additional resident convenience

What Families Think

Emerald Reserve Lakewood is a 55+ independent living community where residents frequently mention feeling safe, enjoying an active social calendar, and receiving helpful staff support, including accommodations for disabilities. However, several reviewers describe a decline in cleanliness and maintenance responsiveness since a change in management, along with rising rent and slow repair turnaround.

The Good

  • Residents describe feeling safe and secure
  • Helpful staff who accommodate residents' disabilities
  • Busy activity calendar: movies, games, coffee hours, Bible studies
  • In-unit washer/dryer and private patios or balconies
  • Pet-friendly with dog waste stations provided
  • Close to shops, dining, and medical offices

The Bad

  • Multiple reports of declining cleanliness and maintenance under new management
  • One report of rent increases alongside slower repair turnaround
  • One report of unpaid bills affecting building upkeep

AI-generated from reviews and community data.

Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community is a senior living community in Lakewood, New York offering Independent Living. Amenities include Outdoor Patio, Gardening Club and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 14 reviews.

About Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community

Emerald Reserve Lakewood is a 55+ active adult retirement community offering independent living in Lakewood, New York. The community provides comfortable apartment homes with private patios or balconies, available in spacious 1-bedroom and 2-bedroom floor plans, each featuring modern amenities, generous storage, and thoughtfully designed layouts.

Residents stay active through wellness classes, movement programs, and a calendar full of planned activities, social events, and outings designed to build friendships. The community offers a vibrant community room for gatherings, fitness areas, a theater for movies, a library with fireplace, and beautiful parks and walking areas nearby for outdoor recreation and light exercise.

Emerald Reserve Lakewood is located along the shores of Chautauqua Lake in western New York, close to shops, dining, and small-town charm. The community sits near pharmacies, medical offices, and other essential services to support residents' independent lifestyles. Residents enjoy access to an outdoor raised garden and secure-access systems throughout the building.

The community is pet-friendly, welcoming well-behaved pets and offering dog stations for resident convenience. Rent includes gas, water, sewer, and trash services, with available garages providing additional convenience.

Types of Care at Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community

Independent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Gardening Club
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community

4.2overall · 14 ratings combined

4.2★ on Google (14)

Chris Myers

Jul 2026

via Google

Poor corporate management . Property cleanliness and maintenance has gone way down since new company took over . Just want rent payment , which keeps rising! Feels and smells like a nursing home. When things break down ….days to weeks to get fixed sometimes no fixing at all !

Kathy Dovenspike

Apr 2026

via Google

Excellent place to live, am very pleased with the apartment and the staff has been kind and helpful. I lived there from June 2024 to April 2026. All my maintenance requests were dealt with promptly. I made new friends and enjoyed my stay there. I would highly recommend this facility to anyone. The staff was very kind and caring.

Sherry Hill

Apr 2026

via Google

I have enjoyed living here and have met some great people! However, it seems like the place is falling apart! Much work needs to be done to bring it back to what it was! It seems bills aren’t getting paid any better than with Calamar and because of this we have to go without things! I would like to see the place spruced up! CJ and Aimee go over and beyond to try and please the residents!

Virginia Yeager

May 2025

via Google

Friendly, prompt service from staff. Comfortable apartments. Beautiful setting. Friendly residents. Many opportunities for social interaction.

Terri Lynn Best

Mar 2024

via Google

Welcoming, clean, super conveniently located!

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Frequently Asked Questions

What types of care does Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community offer?

Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community offers Independent Living.

Is Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community pet friendly?

Yes. Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community located?

Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community is located at 2123 Southwestern Dr in Lakewood, New York.

What do families say about Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community?

Emerald Reserve Lakewood is a 55+ independent living community where residents frequently mention feeling safe, enjoying an active social calendar, and receiving helpful staff support, including accommodations for disabilities. However, several reviewers describe a decline in cleanliness and maintenance responsiveness since a change in management, along with rising rent and slow repair turnaround.

How can families visit Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community?

Submit the Request Information form on this page to connect with Emerald Reserve Lakewood | 55 Plus Active Adult Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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