MyLivingChoice

Emerald Care Home

7314 Emerald Ave.

4.1(7 ratings)· Dublin average: 4.5

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Emerald Care Home, photo 11 / 5

Quick Facts

Total units
6
Licensed capacity
6 residents

California CDSS

Licensed operator
Emerald Home Care
Respite stays
Respite care offered to relieve family caregivers
Cognitive needs
Cares for mild cognitive impairment and memory loss
End of life
Supports residents in the last phases of life
Service area
Serves Tri-Valley and East Bay towns beyond Dublin

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Emerald Care Home as a clean, family-run style home with attentive owner and caregivers, good food, and strong long-term care for a bed-bound resident. One reviewer reported serious billing concerns, including variable daily fees and a partial refund of advance payments after a short stay.

What reviewers praise

  • Attentive, caring owner and staff
  • Home described as very clean and orderly
  • Food made on the premises, praised
  • No bed sores over three years of bed-bound care
  • Respite and hospital recovery care offered

What reviewers flag

  • One report of daily fees tripled during illness, with open-ended rates
  • One report of $19,000 upfront payment, only $13,000 refunded after 7 days
  • One report of a fall and rapid decline within days of move-in
  • No published pricing

AI-generated from reviews and community data.

Emerald Care Home is a senior living community in Dublin, California offering Assisted Living. Families rate it 4.1 out of 5 across 7 reviews.

About Emerald Care Home

Emerald Care Home is a senior care provider in Dublin, California, offering 24/7 companionship, hospital recovery or respite care, assisted living, cognitive and memory care, hospice care, and other senior support services.

The assisted living services focus on residents' comfort in a caring, family-oriented, relaxing home environment. Care begins with assessment criteria so that an individual plan can be set up for each resident. Services include 24-hour health care such as medication management, physician's appointments, and dietary supplements; meal planning, nutritional assistance, and special diet meals; and personal care with bathing, oral hygiene, dressing, grooming, toileting, and incontinence care.

The residence has a spacious layout with several large windows and a view of the city, along with a dining room and a variety of activities for seniors. Caregivers provide individual care in a nurturing setting. Respite care is offered to relieve the burden on family members. The home also cares for people with mild cognitive impairment and memory loss, and for people in the last phases of life, with the aim of helping them live as fully and comfortably as possible.

The home serves residents across the Bay Area and East Bay, including Pleasanton, Livermore, Castro Valley, San Ramon, Danville, Alamo, and surrounding areas.

Types of Care at Emerald Care Home

Assisted Living

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Reviews of Emerald Care Home

4.1overall · 7 ratings combined

4.1★ on Google (7)

Cindy Starsiak

Jun 2025

via Google ↗ · Report

Lacey Pierce put on a wonderful Tacos and Tequila event for senior professionals to network and learn about the Emerald Valley Community. It was a lot of fun with fabulous food and company. The community is beautiful, has wonderful staff, excellent food and is conveniently located. Lacey and the entire team are very caring and welcoming. I would encourage anyone to take a look at this community if considering a move to a senior community.

debi zentner

Aug 2022

via Google ↗ · Report

Emerald House may be a good place for care as long as your family member does not get sick. My mom moved in on Monday, fell out of bed on Wednesday and developed severe symptoms on Thursday. She died the following Monday. Emerald House charged us 3x the daily rate for the days she was sick. If you chose Emerald House, I recommend you thoroughly read the contract and make sure you have a large checkbook and you understand that Emerald House has an OPEN amount on the daily fees. There is no oversight on the amount that can be changed daily and it is up to their discretion which is totally unfair. Emerald House visited my mom's previous facility, talked with the facility manager and staff and they were explained my mother's health issues. Emerald House knew my mom was on Hospice and Hospice made all the determinations on her care, i.e., when she should go to the hospital. Emerald took my mom as a client knowing the facts. They required that I paid their community fee, the month of July and a month of August in advance, totally $19,000. They returned what THEY, in their discretionary and without any advance notice, was fair which was $13,000. Therefore, we paid $6,000 for 7 days of care.

Eric Cox

Nov 2021

via Google ↗ · Report

My 95 year old mother has been getting excellent care at Emerald Care Home. The owner and care staff are sensitive and attentive to her needs and go out of their way to engage with her in pleasing ways. The food is good, the desserts wonderful, (which we get to sample as visitors), and the home is very clean and orderly.

Heidi Mcfadden

Oct 2021

via Google ↗ · Report

Emerald Care Home is fantastic! Carmen and her staff have been taking care of my mother for over three years. My mother has been confined to her bed the entire time, and not once has she ever gotten a bed sore or had any other serious issues. They take exceptional care of their clients, and I could not recommend them more highly. The house is spotless, the food is made on the premises, and the staff are very caring and loving. I would highly, highly recommend Emerald Care Home.

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Frequently Asked Questions

What types of care does Emerald Care Home offer?

Emerald Care Home offers Assisted Living.

Where is Emerald Care Home located?

Emerald Care Home is located at 7314 Emerald Ave. in Dublin, California.

What do families say about Emerald Care Home?

Emerald Care Home carries a 4.1 out of 5 rating from 7 Google reviews. Families describe Emerald Care Home as a clean, family-run style home with attentive owner and caregivers, good food, and strong long-term care for a bed-bound resident. One reviewer reported serious billing concerns, including variable daily fees and a partial refund of advance payments after a short stay. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Emerald Care Home?

Submit the Request Information form on this page, or contact Emerald Care Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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