MyLivingChoice

Grossmont Gardens Memory Care

4960 Mills St

4(31 ratings)

Grossmont Gardens Memory Care — photo 11 / 6

Quick Facts

Year opened
1985
Ownership history
Changed ownership in January 2023
Scheduled outings
Transportation to parks, lakes, holiday lights

What Families Think

Grossmont Gardens Memory Care (formerly Elmcroft of La Mesa) draws consistently warm praise for its caregivers and activities, with many families describing loved ones as happier and well cared for. At the same time, a cluster of reviews raise concerns about management conduct, cleanliness, and communication that surfaced especially around a 2023 ownership change.

The Good

  • Staff frequently described as loving and attentive
  • Regular outings to parks, lakes, holiday lights
  • Personalized, evolving care plans for residents
  • Long-tenured staff with dementia-specific training
  • Family communication with Executive Director praised
  • Good food and daily snacks noted by families

The Bad

  • Multiple reports describe management (Suzette) as rude or unprofessional
  • One report of urine odor and reduced cleaning staff after ownership change
  • One serious account of family not told of declining health before hospitalization
  • One report of billing confusion over private-pay vs. Medicare/Medicaid before move-in

AI-generated from reviews and community data.

About Grossmont Gardens Memory Care

Grossmont Gardens Memory Care in La Mesa is a community built around relationships—among family, fellow residents, friends, and staff. The community emphasizes that shared moments, engaging activities, attentive care, pleasant surroundings, and enjoyable meals combine to make daily life meaningful for residents.

Care at Grossmont Gardens Memory Care is tailored to each individual, recognizing that care needs change over time. Residents receive specialized support designed to meet them at their current stage of life, with attention adjusted as those needs evolve.

The community is closely connected to its sister community, Grossmont Gardens Senior Living, located a short distance away, which offers assisted living, independent living, and skilled nursing services. This connection allows residents and families access to a broader continuum of care options nearby.

Daily life at Grossmont Gardens Memory Care includes ample opportunities for socialization and activities, contributing to an atmosphere that residents and families describe as welcoming, with good food and a convenient location.

Types of Care

Assisted LivingHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4overall · 31 ratings combined

4★ on Google (31)

Weiwei Tan

Jun 2026

via Google

Visited there twice for a tour. The first time, the appointed staff member simply didn’t show up at all—no notification, no apology, nothing. We waited around and had to left to call for another appointment on the following day. The second visit was only marginally better: the guide arrived 20 minutes late and then rushed through the entire tour in just 15 minutes. It felt completely dismissive of our time. The staff came across as unprofessional and disrespectful throughout. On top of that, the inside facilities had an unpleasant odor, and it was obvious they are severely short-staffed.

Brenda Buus

May 2026

via Google

My mother has been a resident here for just over a year. She has become a much happier person there. The staff is so friendly and really care about their residents. She is safe and well taken care of. I love that they take her places, to see Christmas lights, visit parks and lakes. She really enjoys living there 🩷

Karen Peace

Jun 2024

via Google

What a loving, caring, fun place for seniors with dementia. My mom Dana, has lived here for almost 5 months now and I can’t tell you how impressed I am with the staff and her care. The love they extend to her is amazing and real! Thank you to all the team members! Christina and Francis, you’re truly the best in your field!

Cathy S

Jun 2024

via Google

Grossmont gardens puts more effort into providing a safe place for Alzheimer’s patients than any other facility I have dealt with. And that has to do with the staff lead by the wonderful nurse Alice and the med tech Christina.

shortySD11

May 2024

via Google

Christina, Suzette, Lima, and Alice are the DREAM team of this building!

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Frequently Asked Questions

What types of care does Grossmont Gardens Memory Care offer?

Grossmont Gardens Memory Care offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Is Grossmont Gardens Memory Care pet friendly?

Yes — Grossmont Gardens Memory Care lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Grossmont Gardens Memory Care located?

Grossmont Gardens Memory Care is located at 4960 Mills St in La Mesa, California.

What do families say about Grossmont Gardens Memory Care?

Grossmont Gardens Memory Care (formerly Elmcroft of La Mesa) draws consistently warm praise for its caregivers and activities, with many families describing loved ones as happier and well cared for. At the same time, a cluster of reviews raise concerns about management conduct, cleanliness, and communication that surfaced especially around a 2023 ownership change.

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Nearby Communities

Other senior living options within 25 miles of La Mesa.