Gary Landry
Jul 2026
Horrible place, food is awful staff is unprofessional and abusive, I wouldn't let my worst enemy stay there!
1 / 2CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe the staff at Elm Crest Manor as kind, patient, and supportive of both residents and their families, and several praise the quality of care their loved ones receive. One reviewer, however, described a starkly negative experience involving unprofessional and abusive staff and poor food quality, standing in contrast to the otherwise positive feedback.
AI-generated from reviews and community data.
Elm Crest Manor is a senior living community in New Salem, North Dakota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 6 reviews.
Elm Crest Manor is a skilled nursing facility in New Salem, North Dakota, located 30 miles west of Bismarck. The community offers 62 beds and 19 assisted living apartments, providing rehabilitation services and around-the-clock skilled nursing care in a comfortable environment.
The facility's approach centers on the physical, psychological, social, and spiritual well-being of each resident. Staff members provide personalized therapeutic attention around the clock, attending to details that contribute to resident comfort and quality of life.
Elm Crest Manor emphasizes maintaining a small-town atmosphere while providing access to big-city services. The community welcomes visitors and encourages prospective residents and families to tour the facility.
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Help Me Choose4.3overall · 6 ratings combined
4.3★ on Google (6)
Gary Landry
Jul 2026
Horrible place, food is awful staff is unprofessional and abusive, I wouldn't let my worst enemy stay there!
Kay Aguilar
Jan 2022
We are very thankful for the wonderful care our Mother is receiving at Elm Crest Manor. The staff is very kind and patient with her. We appreciate all they do for her!
Christopher Ingham
Dec 2019
The best
Tamara Kautzman
Aug 2017
The people who work here are incredible. They are kind, respectful, and supportive to both the residents and the families who visit.
5 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Elm Crest Manor offers Skilled Nursing / Long Term Care.
Elm Crest Manor is located at 100 Elm Ave, #396 in New Salem, North Dakota.
Most reviewers describe the staff at Elm Crest Manor as kind, patient, and supportive of both residents and their families, and several praise the quality of care their loved ones receive. One reviewer, however, described a starkly negative experience involving unprofessional and abusive staff and poor food quality, standing in contrast to the otherwise positive feedback.
Elm Crest Manor had 5 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Elm Crest Manor directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving New Salem bring help to the house: daily living, companionship, and respite for family caregivers.