MyLivingChoice

Reliance Home Health Care, Inc.

333 North Santa Anita Ave, Suite 15

3(2 ratings)· Arcadia average: 4.3

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Reliance Home Health Care, Inc.

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2019
Medicare quality rating
4.0 out of 5 stars from Medicare
Therapy and aide services
Physical, occupational and speech therapy delivered at home
Ownership
Privately owned agency
Certification
Medicare certified since 2019

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Only two Google reviews are available, and they split sharply: one says "Great care!" while another describes a 5-day wait for the first visit after hospital discharge. Medicare rates the agency 4.0 out of 5 stars for patient care. It provides nursing, therapy and aide visits at home.

What reviewers praise

  • Medicare rating of 4.0 out of 5 stars
  • Medicare certified since 2019
  • Nursing, three therapies, social work and aide visits
  • One reviewer simply praised the care as great

What reviewers flag

  • One report of a 5-day wait for the first visit after discharge
  • One family said no aide help for bathing during end-of-life care
  • Very few reviews, so patterns are hard to confirm
  • No published pricing

AI-generated from reviews and community data.

Reliance Home Health Care, Inc. is a home health agency serving Arcadia, California offering Home Health.

About Reliance Home Health Care, Inc.

Elation Home Health INC is a Medicare-certified home health agency serving Arcadia, CA and has been Medicare certified since 2019. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Elation Home Health INC 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Reliance Home Health Care, Inc.

Home Health

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Reviews of Reliance Home Health Care, Inc.

3overall · 2 ratings combined

3★ on Google (2)

Amanda Isaac

Jun 2026

via Google ↗ · Report

We had an unfortunate experience with Reliance Home Care. My Relative was discharged from the hospital on a Saturday onto their palliative services and was seen on Friday - 5 days later. As the Nurse practitioner arrived my loved one was actively passing away. Those last few days of her life she should have had home health aids to help with showers and baths, help change her diaper. She had a drain for her stomach and was in pain. The family took care of her needs but I can’t help but wonder if it’s my fault for telling the family to go on their services when I know of other home care companies. Please pause and consider other agencies

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By submitting, you're okay with us and Reliance Home Health Care, Inc. reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Reliance Home Health Care, Inc. is a Medicare-certified home health agency (certified since 2019). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency71%US 79%
  • Rated their overall care 9 or 10 out of 1071%US 85%
  • Care was given in a professional way84%US 89%
  • The team communicated well79%US 86%
  • The team discussed medicines, pain and home safety69%US 82%

17 completed patient surveys, 15% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral89%US 94%
  • Patients got better at walking or moving around100%US 83%
  • Patients got better at getting in and out of bed100%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly75%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations25%US 61%

Service area

Reliance Home Health Care, Inc. reports serving 109 ZIP codes, including Los Angeles, Glendale, Compton, Long Beach, Alhambra, Arcadia, Huntington Beach, Monterey Park, Newport Beach, North Hollywood and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 559022. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Reliance Home Health Care, Inc. offer?

Reliance Home Health Care, Inc. offers Home Health.

Where is Reliance Home Health Care, Inc. located?

Reliance Home Health Care, Inc. is located at 333 North Santa Anita Ave, Suite 15 in Arcadia, California.

What do families say about Reliance Home Health Care, Inc.?

Reliance Home Health Care, Inc. carries a 3.0 out of 5 rating from 2 Google reviews. It provides nursing, therapy and aide visits at home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Reliance Home Health Care, Inc.?

Yes. Reliance Home Health Care, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Reliance Home Health Care, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Reliance Home Health Care, Inc.?

Submit the Request Information form on this page, or contact Reliance Home Health Care, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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