Stephanie Bundenthal
Aug 2026
Husband ER Visit for blood clots. Fast, efficient, positive. Sent us to Reno for further treatment. Thank goodness they are here.
1 / 5Quick Facts
- Total units
- 66
- Medicare rating
- 3 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 66
- Inspections
- View history (45 citations)
- Hospital affiliation
- Skilled nursing unit attached to a hospital
CMS Care Compare
What Families Think
The Good
- Skilled nursing care based within a hospital campus
- 3.6 average rating from 42 Google reviewers
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Eastern Plumas Health Care is a senior living community in Portola, California offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 43 reviews.
About Eastern Plumas Health Care
Eastern Plumas Hospital- Portola Campus Dp/Snf is a skilled nursing / long term care community in Portola, California. The community is licensed for up to 66 residents.
Families rate Eastern Plumas Hospital- Portola Campus Dp/Snf 3.6 out of 5 based on 42 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Eastern Plumas Health Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Eastern Plumas Health Care
3.7overall · 43 ratings combined
3.7★ on Google (43)
Jennifer Baez
Jul 2026
Dr. Hunt is an amazing surgeon and compassionate person. I had hernia surgery and I had complications after. The complications had nothing to do with Dr. Hunt's work. It was the fault of my weird body rejecting the stitching. Dr. Hunt got very protective of me and paid special attention to my healing. I am very thankful to him and all the staff which also includes Graeagle Surgery Center. They took my special concerns seriously and didn't make me feel like I was asking too much. Thank you again Dr. Hunt and Dawn at the front desk.
Coookie Monster
Dec 2025
This place sucks!! I would rather go too Truckee for my healthcare!
Samantha Roe
Sep 2025
This entire facility can't seem to figure out how to update chart information to save their lives. EVERY single appointment or contact I have with them is a constant battle about releases and insurance information, even though I've provided appropriate signatures and updated info every time I talk with someone, it never seems to actually get saved. Making things extremely difficult with every contact... On top of the billing department sending bills after visits even though I pay in full same day. I then have to fight with them and provide proof that I paid every single time. The disorganization is unreal at this place.
Donny Quiring
Aug 2025
The long term care facilities in both portola and loyalton our in dire need of a better supervisor. Lorraine (D.O.N) is well known throughout the county as a harsh and Nasty individual. She is very unprofessional and because of her unprofessionalism and lack of leadership skills, I would never recommend a local to allow their family memeber to be placed in this facility for long term care. Speaking from personal experience and years of interaction, your better off taking your elderly to the swamps of Louisiana and hope for better care there.
Government Inspection History
10 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jul 24, 2025Fire Safety StandardHealth Standard15 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Aug 21, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 21, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2025
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 25, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 20, 2025
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 20, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 20, 2025
May 14, 2025Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025
Mar 25, 2025Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2025
Mar 20, 2025Health Complaint3 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 15, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 15, 2025
Jan 7, 2025Health Complaint1 citation
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 21, 2025
Aug 15, 2024Fire Safety StandardHealth Standard14 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Establish procedures for tracking staff and patients during an emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Install an approved automatic sprinkler system.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Have properly located and lighted "Exit" signs.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Address patient/client population and determine types of services needed.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Aug 1, 2024Health Complaint1 citation
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2024
Apr 24, 2024Health Complaint1 citation
Put firmly secured handrails on each side of hallways.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 2, 2024
Aug 16, 2023Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023
May 19, 2022Fire Safety StandardHealth Standard5 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2022
Conduct risk assessment and an All-Hazards approach.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2022
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Eastern Plumas Health Care offer?
Eastern Plumas Health Care offers Skilled Nursing / Long Term Care.
Where is Eastern Plumas Health Care located?
Eastern Plumas Health Care is located at 500 First Street in Portola, California.
How did Eastern Plumas Health Care do on recent health and safety inspections?
Eastern Plumas Health Care had 10 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Eastern Plumas Health Care?
Submit the Request Information form on this page to connect with Eastern Plumas Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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