1108 Church Street
3.8(28 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Diversicare Of Shelby are decidedly mixed: some families praise attentive, kind staff and a clean, homelike setting, while others report serious concerns about missed therapy sessions, slow response times, and billing issues. The facility's 3.8-star rating reflects this split between very positive rehabilitation experiences and more troubling accounts of neglect.
AI-generated from reviews and community data.
Diversicare Of Shelby is a senior living community in Shelby, Mississippi offering Skilled Nursing / Long Term Care. Families rate it 3.8 out of 5 across 28 reviews.
Diversicare of Shelby is a skilled nursing and long-term care facility in Shelby, Mississippi, licensed for up to 60 residents. It is Medicare and Medicaid certified and holds a 3-star rating from the Centers for Medicare and Medicaid Services.
Reviewers offered notably mixed accounts of care and attention. Some families reported satisfaction with cleanliness, staff kindness, and therapy services provided. Others described inconsistent check-ins, unmet rehabilitation needs despite billing for those services, and communication challenges with nursing staff.
The facility appears to maintain a homely environment and has worked with residents on individualized schedules, though experiences with the consistency and quality of care vary significantly among those who have used it.
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Help Me Choose3.8overall · 28 ratings combined
3.8★ on Google (28)
Demetrius Fletcher
Mar 2025
They have not meet the needs of the satisfaction of my moms needs they say she complains too much and she has to call me every time she needs to be changed or hurting in pain and when you call they have an attitude. And my mom has told me that one of the nurses said all she does is call her son so I’ll be moving her asap this place is not recommended.
Marcia Strojek-Baginski
Oct 2024
My sister was taken there because of Covid and needed to be isolated. All my sister did was complain. She’s been in other facilities for rehab and this didn’t come close to the care at other places. The put her in a room by herself and maybe checked on her every 2 hours. The food wasn’t tasty at all. After they moved her to another room again they didn’t check on her for a few hours. Her PT and OT was supposed to to be an hour each day, most was done in her room. That lasted 1/2 hour if that. I wouldn’t recommend this facility at all.
Bobbie Reed
Dec 2023
My family member was transferred to this facility from another NH. We are very pleased with the care he is receiving. Everyone is very kind and respectful. He loves being there. It is so clean and has a homely atmosphere. He is receiving therapy as ordered. I highly recommend this facility if you need professional nursing care done with love. Thanks to Ms Christian and her entire staff for a a job well done.
Bobby J. Tedder
Mar 2019
This place is horrible! The nurses are nice for the most part but my grandmother went here for rehabilitation and has not had the first minute of rehab in the week she’s been here! How is she to recover from a hip surgery without rehab??? They are falsely charging Medicare and Medicaid for services my grandmother is not getting. Can’t wait to get her transferred ASAP before this place lets her die of blood clots and bedsores! I’ll be reporting this to the department of health and welfare and to Medicare for fraud!
chasity kitchens
Aug 2018
My grandmother was there. She really enjoyed being there and especially loved having her own room. The staff worked hard with getting her back on her feet. The center took the time to get to know her and worked around her schedule.
3 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jun 27, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Diversicare Of Shelby offers Skilled Nursing / Long Term Care.
Diversicare Of Shelby is located at 1108 Church Street in Shelby, Mississippi.
Diversicare Of Shelby carries a 3.8 out of 5 rating from 28 Google reviews. Reviews of Diversicare Of Shelby are decidedly mixed: some families praise attentive, kind staff and a clean, homelike setting, while others report serious concerns about missed therapy sessions, slow response times, and billing issues. The facility's 3.8-star rating reflects this split between very positive rehabilitation experiences and more troubling accounts of neglect. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Diversicare Of Shelby had 3 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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