MyLivingChoice

Devereux

229 Leopard Road

3.4(12 ratings)

Own this community? Update your listing · Marketing for operators

Request Information
Devereux, photo 1

Quick Facts

Total units
21
Licensed capacity
21 residents

Pennsylvania DHS

Licensed operator
The Devereux Foundation
Population served
Focuses on adults with behavioral or developmental needs
Organization type
Operates as a national nonprofit organization
Reported staff wage
One review cited $7.25 per hour pay

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Devereux's Hillcrest Cottage is a small licensed personal care home serving adults with behavioral and developmental needs rather than typical elderly assisted living. Reviews are largely negative, with serious complaints about staff conduct, safety, and management responsiveness, alongside a 3.4 out of 5 Google rating from a small number of reviews.

What reviewers praise

  • Century-old nonprofit organization with broad service history
  • Small licensed setting for a limited number of residents

What reviewers flag

  • Multiple serious complaints about neglect, med errors, and abuse cover-ups
  • One reviewer described disrespectful and threatening staff behavior
  • Report that management does not respond to complaints or concerns
  • One review cited very low staff pay ($7.25/hour)

AI-generated from reviews and community data.

Devereux is a senior living community in Berwyn, Pennsylvania offering Assisted Living. Families rate it 3.4 out of 5 across 12 reviews.

About Devereux

Devereux is an assisted living community in Berwyn, Pennsylvania, licensed for up to 21 residents.

Reviews are significantly mixed and raise concerns about staff conduct and management responsiveness. Reviewers consistently report poor treatment from staff, including disrespectful behavior and difficulty getting leadership to address complaints. Some reviewers describe inadequate oversight of safety issues and medication errors, while others express concern about the community's response to resident concerns.

Types of Care at Devereux

Assisted Living

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Devereux

3.4overall · 12 ratings combined

3.4★ on Google (12)

Write a review

Charnae Hewlett-Quill

Dec 2025

via Google ↗ · Report

The people who work here are simply here for a paycheck. They do not care about the individuals well being and safety and even go as far as to covering up behind themselves when they make mistakes as big as med errors, abuse and investigations. It saddens my heart that I’ve had to witness the lack of empathy from people working here who’s been here for years so I can only imagine what other horrific things they have gotten away with. Don’t even bother going up the chain of command because they do not care about what complaints and concerns you have regarding the care of the individuals. I wouldn’t send my dog to this facility.

Joseph Leary

Jan 2025

via Google ↗ · Report

Please no one go here I am a individual in devereux please... don't go here the staff will treat who goes here terribly I get treated with disrespect and I have been cursed at by staff and I have been accused for recording when I didn't and I have tried to tell the higher ups in devereux what happend and they only believe the staff who worked there they don't take individuals feelings or thoughts into consideration the staff make you feel uncomfortable they text and call while driving and don't pay attention to the road I have had to tell staff that the light is green sometimes and when I do I get yelled at I have also been trying to get a devereux apartment and it has been multiple months and still haven't gotten any response or update so please be aware when going here I would recommend looking at another place PLEASE Don't go here Update 01/14/2025 Just also want to add on that a staff that works at the group home I'm at just today had threatened me and as of now am worried for my safety and I have no where else to go and devereux staff is still having me go back to that house. Also want to mention that the devereux shops is not the best place to work the pay is $7.25 a hour so please choose another place if looking for services like this.

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Devereux?

By submitting, you're okay with us and Devereux reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Devereux offer?

Devereux offers Assisted Living.

Where is Devereux located?

Devereux is located at 229 Leopard Road in Berwyn, Pennsylvania.

What do families say about Devereux?

Devereux carries a 3.4 out of 5 rating from 12 Google reviews. Devereux's Hillcrest Cottage is a small licensed personal care home serving adults with behavioral and developmental needs rather than typical elderly assisted living. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Devereux?

Submit the Request Information form on this page, or contact Devereux directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Devereux? Claim this listing to update photos, pricing, and details. It's free.

Reading on this