MyLivingChoice

Devereux

229 Leopard Road

3.4(12 ratings)

Devereux, photo 1

Quick Facts

Total units
21
Licensed capacity
18 residents

California CDSS

Population served
Focuses on adults with behavioral or developmental needs
Organization type
Operates as a national nonprofit organization
Reported staff wage
One review cited $7.25 per hour pay

What Families Think

Devereux's Hillcrest Cottage is a small licensed personal care home serving adults with behavioral and developmental needs rather than typical elderly assisted living. Reviews are largely negative, with serious complaints about staff conduct, safety, and management responsiveness, alongside a 3.4 out of 5 Google rating from a small number of reviews.

The Good

  • Century-old nonprofit organization with broad service history
  • Small licensed setting for a limited number of residents

The Bad

  • Multiple serious complaints about neglect, med errors, and abuse cover-ups
  • One reviewer described disrespectful and threatening staff behavior
  • Report that management does not respond to complaints or concerns
  • One review cited very low staff pay ($7.25/hour)

AI-generated from reviews and community data.

Devereux is a senior living community in Berwyn, Pennsylvania offering Assisted Living. Families rate it 3.4 out of 5 across 12 reviews.

About Devereux

Devereux Pa Adult Services Pch - Hillcrest Cottage is a assisted living community in Berwyn, Pennsylvania. The community is licensed for up to 21 residents.

Families rate Devereux Pa Adult Services Pch - Hillcrest Cottage 3.4 out of 5 based on 12 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Devereux

Assisted Living

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Reviews of Devereux

3.4overall · 12 ratings combined

3.4★ on Google (12)

Charnae Hewlett-Quill

Dec 2025

via Google

The people who work here are simply here for a paycheck. They do not care about the individuals well being and safety and even go as far as to covering up behind themselves when they make mistakes as big as med errors, abuse and investigations. It saddens my heart that I’ve had to witness the lack of empathy from people working here who’s been here for years so I can only imagine what other horrific things they have gotten away with. Don’t even bother going up the chain of command because they do not care about what complaints and concerns you have regarding the care of the individuals. I wouldn’t send my dog to this facility.

Joseph Leary

Jan 2025

via Google

Please no one go here I am a individual in devereux please... don't go here the staff will treat who goes here terribly I get treated with disrespect and I have been cursed at by staff and I have been accused for recording when I didn't and I have tried to tell the higher ups in devereux what happend and they only believe the staff who worked there they don't take individuals feelings or thoughts into consideration the staff make you feel uncomfortable they text and call while driving and don't pay attention to the road I have had to tell staff that the light is green sometimes and when I do I get yelled at I have also been trying to get a devereux apartment and it has been multiple months and still haven't gotten any response or update so please be aware when going here I would recommend looking at another place PLEASE Don't go here Update 01/14/2025 Just also want to add on that a staff that works at the group home I'm at just today had threatened me and as of now am worried for my safety and I have no where else to go and devereux staff is still having me go back to that house. Also want to mention that the devereux shops is not the best place to work the pay is $7.25 a hour so please choose another place if looking for services like this.

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Frequently Asked Questions

What types of care does Devereux offer?

Devereux offers Assisted Living.

Where is Devereux located?

Devereux is located at 229 Leopard Road in Berwyn, Pennsylvania.

What do families say about Devereux?

Devereux's Hillcrest Cottage is a small licensed personal care home serving adults with behavioral and developmental needs rather than typical elderly assisted living. Reviews are largely negative, with serious complaints about staff conduct, safety, and management responsiveness, alongside a 3.4 out of 5 Google rating from a small number of reviews.

How can families visit Devereux?

Submit the Request Information form on this page to connect with Devereux and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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