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Desert Oaks Assisted Living

950 S 400 E

3.9(48 ratings)· St. George average: 4.7

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Desert Oaks Assisted Living, photo 11 / 6

Quick Facts

Ownership history
Recently changed ownership and management team
Refund process
Multiple families report months-long refund delays
Safety history
Past incident: resident died trapped in walk-in freezer

What Families Think

Families describe Desert Oaks (formerly The Meadows at Escalante) as a warm, activity-filled community where staff are often praised for compassion, especially in memory care. However, a notable number of reviewers report serious problems including delayed refunds after a resident's death, staffing gaps, and a tragic incident in which a memory-care resident died after being trapped in a freezer. Many reviewers note recent improvements since new ownership took over, though some issues appear to persist.

The Good

  • Staff frequently described as kind and compassionate
  • Compassionate, attentive memory care for dementia residents
  • Many daily activities keep residents engaged
  • Bright, clean facility noted by several families
  • Smooth, supportive move-in process for new residents
  • Reports of improvement since new ownership took over

The Bad

  • Multiple reports of months-long refund delays after a resident's death
  • Serious safety incident: a resident died trapped in a freezer
  • Reports of understaffing including no RN on-site at times
  • One report of stolen medication and unlocked doors without cameras
  • One report of long delay notifying family after a fall

AI-generated from reviews and community data.

Desert Oaks Assisted Living is a senior living community in St. George, Utah offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 48 reviews.

About Desert Oaks Assisted Living

Desert Oaks Assisted Living is a assisted living and independent living and skilled nursing / long term care community in St. George, Utah.

Families rate Desert Oaks Assisted Living 3.9 out of 5 based on 47 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Desert Oaks Assisted Living

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Desert Oaks Assisted Living

3.9overall · 48 ratings combined

3.9★ on Google (48)

Write a review

Chris Huber

Aug 2026

via Google ↗

I am the Administrator for Peak Home Health and Hospice, and I have had the wonderful opportunity to work with the Team at Desert Oaks over the last several months. Between my clinical team and their clinical team, we have served several residents together covering a wide variety of health challenges. Desert Oaks has been amazing to work with. Dave, Crystal, Cory, Sherry, Colleen...I know I am missing so many more names and I'm sorry! I have appreciated the wonderful communication from the team at Desert Oaks, and their ability to make you feel welcomed and heard. When I have spoken to the residents in your building, they have ALL been complimentary about the Desert Oaks Team! Thank you for your wonderful association and the opportunity to work with you all. Thank you!!!

Garrett Costley

May 2026

via Google ↗

We are very pleased with Desert Oaks. Under new management, they have really turned things around for their residents. We helped a good friend move in recently and her quality of life has significantly improved. The smile in her voice each time we talk with her is evidence that Desert Oaks is doing things the right way.

Nia Haas

May 2026

via Google ↗

If I could give this place more than 5 stars I would!

Jo Brett

May 2026

via Google ↗

Absolutely as bad as it gets. This used to be called the Meadows where an unsupervised resident was found frozen in a freezer. Google it.

Bree Gonzalez

Apr 2026

via Google ↗

Great staff and quality care. There are a lot of people who try to make this a place your loved ones can enjoy life even while needing a bit of assistance.

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Ask about availability, pricing, or a tour. Your details go only to Desert Oaks Assisted Living, never sold or shared.

Frequently Asked Questions

What types of care does Desert Oaks Assisted Living offer?

Desert Oaks Assisted Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Desert Oaks Assisted Living located?

Desert Oaks Assisted Living is located at 950 S 400 E in St. George, Utah.

What do families say about Desert Oaks Assisted Living?

Families describe Desert Oaks (formerly The Meadows at Escalante) as a warm, activity-filled community where staff are often praised for compassion, especially in memory care. However, a notable number of reviewers report serious problems including delayed refunds after a resident's death, staffing gaps, and a tragic incident in which a memory-care resident died after being trapped in a freezer. Many reviewers note recent improvements since new ownership took over, though some issues appear to persist.

How can families visit Desert Oaks Assisted Living?

Submit the Request Information form on this page to connect with Desert Oaks Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Desert Oaks Assisted Living? Claim this listing to update photos, pricing, and details. It's free.

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