2.8(9 ratings)
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Dependable Home Health is a privately owned, Medicare-certified agency in Nogales that Medicare rates 4.0 out of 5 stars. Google reviews are mostly negative (2.8 from 9 ratings), with families and former staff describing scheduling problems, poor communication, and rude treatment. One reviewer praised the nurses and leaders.
AI-generated from reviews and community data.
Dependable Home Health, Inc. is a home health agency serving Nogales, Arizona offering Home Health. Families rate it 2.8 out of 5 across 9 reviews.
Dependable Home Health, Inc. is a Medicare-certified home health agency serving Nogales, AZ and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Dependable Home Health, Inc. 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
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Help Me Choose2.8overall · 9 ratings combined
2.8★ on Google (9)
ronnie corella
Sep 2026
If you value your relatives life don’t go with this company they were going to let mom die just for financial gain, they knew my moms wounds were infected and they kept saying to hold off to take her to the hospital if I hadn’t taken her the day I did, she may be dead
Preston Scott
Apr 2026
Liars and rude told me had the job then when I moved here said changed their mind after I signed contract. Sick inhumane people
Aurora Ainza
Jul 2025
My father was recently released from the hospital and he was sent home with an IV, I was told a nurse from dependable was suppose to go and change, check and draw blood from his IV, I've been calling and I get the run around. If you need a nurse please go somewhere else. Or if you want to work for this shitty place please rethink and work for a different company. I know of a way better company that actually cares.
Paulina Vasquez
May 2025
Horrible horrible experience! They don't organize themselves with appointments!! I had a therapy session scheduled and when I arrived they told me they had changed it without even giving me any notice in advance. Then, I just went in today morning (5/6/2025) because I had my closing session which would determine if I'd need more sessions or not and when I arrived I was told they had canceled it because I didn't call to confirm my appointment which they had just to called me Monday of that same week at 7:57 a.m. to confirm the appointment and I did confirm it! It's the second time they do this in less then 3 months and I have to work so I try organizing my schedule to go to my therapies since I always book them early morning. Front desk people here don't pay attention!!
Carole Myers
Feb 2024
Extremely rude treatment of their employees.....no schedules in appropriate time frames.....intrusive questions about my health when my son ask time off to help his mother....I'm sure this violates HEPA
Dependable Home Health, Inc. is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
82 completed patient surveys, 36% response rate.
Hospital outcomes
How patients did
Service area
Dependable Home Health, Inc. reports serving 3 ZIP codes, including Nogales, Rio Rico. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037129. National figures are the average across all certified agencies.
Dependable Home Health, Inc. offers Home Health.
Dependable Home Health, Inc. is located at 855 West Bell Road Suite 300 in Nogales, Arizona.
Dependable Home Health, Inc. carries a 2.8 out of 5 rating from 9 Google reviews. One reviewer praised the nurses and leaders. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Dependable Home Health, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Dependable Home Health, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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