MyLivingChoice

Denison Health Care Center

1202 Ridge Road

2.7(12 ratings)· Denison average: 4.3

Denison Health Care Center, photo 11 / 2

Quick Facts

Total units
46
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
46

What Families Think

Reviews of Denison Health Care Center are sharply divided, with some families praising the nursing staff and helpful business office, while others describe serious safety and billing failures. The community's 2.7-star rating out of 12 Google reviews reflects this split experience.

The Good

  • Nurses and staff described as caring by some families
  • Business office helped resolve insurance paperwork
  • Described by one reviewer as a tag-free facility

The Bad

  • One detailed report of a fall, injury, and death amid unclear staff communication
  • Multiple reports of billing and insurance problems, including a large unexpected bill
  • One report of meals being skipped and snacks left in bed for a dementia resident
  • One report of administrator vacancy lasting months

AI-generated from reviews and community data.

Denison Health Care Center is a senior living community in Denison, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.7 out of 5 across 12 reviews.

About Denison Health Care Center

Denison Health Care Center is a skilled nursing and long-term care community in Denison, Iowa, licensed for up to 46 residents. It is Medicare and Medicaid certified and holds a 4 of 5 star rating from CMS. The center is staffed 24 hours with registered nurses on site and offers private rooms with private bathrooms, an emergency call system, medication management, housekeeping, and social activities in gathering spaces.

Reviewers gave mixed accounts of their experiences. Some families reported positive interactions with staff and noted that the business office was helpful with insurance matters. Others raised concerns about safety protocols, communication following incidents, and billing practices. One reviewer wrote, "the nurses were awesome and the staff was helpful.", while others expressed significant dissatisfaction with how situations were handled and explained.

Types of Care at Denison Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Denison Health Care Center

2.7overall · 12 ratings combined

2.7★ on Google (12)

BONNIE MCCULLOUGH

Jan 2026

via Google ↗

We lost our Mom to a fall 1 1/2 years ago ( 2 weeks after the fall ) I got 5 different stories of what happened . One gal told me she got hit by a mattress being brought into another room and it was a whole different wing. This happened right after lunch . She did not have her walker & was not brought to her room by a staff member like they said she was . There was plenty of staff that day . I got there 5 minutes after the incident, they told me not to go into the room , I heard Mom screaming & went in . She was naked from the waist up & sitting directly in front of the ac unit with it cranked up . Mom hated cold ! I asked what was going on & the 4 staff members all looked at each other . Couldn’t give me a straight answer. One staff member was pulling Moms arm straight up in the air & Mom was screaming , I said stop something’s wrong , she’s in a lot of pain . One replied she’s overreacting & due to her dementia she doesn’t know what’s going on , Mom said help , this is my daughter Bonnie help me !! I said we are taking her to the hospital , we tried getting her in my car & they were very forceful , I said stop ! She needs an ambulance, she got to the hospital & had a broken shoulder & was bruised on her ribs as well . Mom deteriorated rapidly & we lost her 2 weeks later at the nursing home . The duration of that was very unprofessional as well with staff & handling of the family dynamics & certain staff members becoming involved in that and voicing unprofessional words to our family instead of caring for our Mother . Other issues we had was meals , we would show up & Mom was not at the table as she should’ve been & meals were skipped & given ensure on her table instead. Many times I went in & her bed was filthy from donuts & snacks she was laying on & they were hard as if there for days . We said no snacks in bed for a reason since she had dementia & would often fall asleep eating them laying down & could choke .They had an administrator & she left right after Mom was admitted , then didn’t have anyone for months . We paid for Moms hair to get done & a month later still not done ( she passed away either her hair not done ) The billing was a nightmare for my brother, everyone was clueless ! I lived an hour away & moved her from a facility ( due to family dynamics) which was only 30 minutes from me . I wish I would’ve never !

austin irlbeck

Aug 2025

via Google ↗

My father in-law was there for a while and let me tell you... he is a hard headed guy. He was skeptical at first, but as anyone going into a nursing home would be. He and the staff got along very well. The business office was helpful to make sure all the insurance stuff was filed correctly as well. Its nice to see people care for your own like you would!!

Jennie Irlbeck

Aug 2025

via Google ↗

My dad was placed there last year and they were great! The nurses were awesome and the staff was helpful. They are a tag free facility and who wouldn't want that for their family!

Alex “LAZRADE” Lang

May 2025

via Google ↗

They just took my client off here Medicare adv plan forcing them to have a 15k bill.. when I called to ask what happened she was rude and not helpful and hung up on me her name was Jenny. The amount of anger I have right now is immeasurable. These people have taken advantage of senior citizens and costing them their retirement funds!!! Do NOT TRUST THIS PLACE WITH YOUR FAMILY!!

Re Taylor

Jun 2024

via Google ↗

I hope for the sake of the residents that this facility improves greatly.If I could give a 1/2 star, I would have.Let’s leave it there.I stand by my review 100% and it is based on personal experience.

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Government Inspection History

4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 23, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 4, 2025

Jul 3, 2025Fire Safety StandardHealth Standard5 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2025

Jul 11, 2024Fire Safety StandardHealth Standard6 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024

May 24, 2023Fire Safety StandardHealth Standard10 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 17, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Denison Health Care Center offer?

Denison Health Care Center offers Skilled Nursing / Long Term Care.

Where is Denison Health Care Center located?

Denison Health Care Center is located at 1202 Ridge Road in Denison, Iowa.

What do families say about Denison Health Care Center?

Reviews of Denison Health Care Center are sharply divided, with some families praising the nursing staff and helpful business office, while others describe serious safety and billing failures. The community's 2.7-star rating out of 12 Google reviews reflects this split experience.

How did Denison Health Care Center do on recent health and safety inspections?

Denison Health Care Center had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Denison Health Care Center?

Submit the Request Information form on this page, or contact Denison Health Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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