1 / 5CMS Care Compare
Delhaven Manor is a long-established skilled nursing facility in St. Louis' Central West End, offering short-term rehab and long-term care since 1965. Recent reviewers describe a facility under new management with noticeable renovations and improved staff dedication, though some past experiences point to inconsistent physician communication and front-office rudeness. Families with medically complex residents report attentive, professional care and a clean environment.
AI-generated from reviews and community data.
Delhaven Manor Nursing Center is a senior living community in Saint Louis, Missouri offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Cable or Satellite TV. Families rate it 3.8 out of 5 across 41 reviews.
Delhaven Manor is a skilled nursing facility in Saint Louis, Missouri offering short-term rehabilitation and long-term care. Located in the Central West End, the community has served the St. Louis area since 1965.
The facility provides 24-hour skilled nursing and physician-directed care with onsite medication management and assessment. Therapy services include occupational therapy, physical therapy, speech therapy, and additional clinical support designed to help residents recover and maintain independence.
Each traditional suite is designed for safety and comfort, featuring free cable, thermostat control, and convenient bathroom access. The community offers both long-term and therapy units with a variety of amenities and services tailored to individual needs.
Delhaven Manor provides supplementary services including laboratory work, social services, vision services, and custom nutritional programs. The care approach emphasizes person-centered treatment, with staff committed to supporting residents with compassion, dignity, and respect.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.8overall · 41 ratings combined
3.8★ on Google (41)
Annette Lattray
May 2026
Received a missed call from the facility, when I returned the call, the Receptionist was rude when I asked for clarification of who I was returning a call to because it was hard to hear and then she hung up on me. Poor customer service now I have to go up and check on my loved one.
Shannon M Gonzalez-Schnell
Mar 2026
I would like to give so many Staff a shout out. I loved the maid who cleaned my room. She made sure I had clothes to wear. Warren was a very stable personality a long with a man named Tis. I don't feel its fair of me just to give these 3 all a mention. I met so many people that I see there beautiful faces in my mind, My heart lights right up like a Christmas tree. That is Exactly why I gave it a 3 stars. So many of the Staff have big hearts, They care about you so much. The facilities them selves are very nice. I actually like the bed more than the hospital beds. I say beds because I was at two hospitals prior. I'm a lady in my late 40dy. I needed to stay somewhere inorder to heal so I could go back home. Thankfully this facility took me in. Now the reason I am not giving this home a higher rating. Is because of the Doctor. He was very cold. He saw me once and left me with out my pain meds for 5 days. It was his job to write me a hard script. I asked him to please make sure he would Instead I was made to wait. Then a mistake occurred where I was being pushy, Because you have to be. I feel sorry for those who don't have the mental capacity to be pushy. Well this resulted in me grabbing the wrong cup of meds off the cart. Thankfully I was already taking the medications in that cup. Please know I take full blame for the mistake. How ever because the doctor doesn't talk to you but once when you arrive. I do blame him for my nerves 9 days. It was unnecessary I tried to make up for it by pairing two medications they gave me in the hospital together with no problem. How ever here it was a problem. Unforchanitly causing me all kinds of unnecessary problems. With thigs like sleep and just being a to relax. After the big mistake that I honestly take credits for. I felt the doctor punished me by telling the nurses to take most of my hospital precautions away. I had a nicotine patch and they even took that. They would let me sleep the night I took the medicine in the wrong cup. I explained to the nurse there was nothing in the cup I hadn't taken before in the hospital. Instead of listening I was treated very poorly The meds were always a problem! once again the doctor didn't do much to help. I had a nurse named Danna she was fantastic! She truly tired her very best to get it all straightened out for me. But not having my hard script from the Doctor really did a lot of damage. It left me feeling so depressed when I left. I also have to complain about the administration lady. There was a very nice Gentleman who lives on the same floor I stayed on. Him and I became friends. We would hang out together. He offered me a cigarette from time to time. I really appreciate it too. It was just a little something here and there to look forward to . It was never a problem 3 cigarette ago Then some day shift blonde lady had to call it traid and bartering. She was ridiculous about it. She went and got this really heavy lady. The administration lady. She was very rude. She made my friend and I feel so awful about it. The man has full capacity of his mind. I explain to her I could not traid or barter! Because I literally didn't have anything to give. I explained that the house keeper literally gave me the clothes I was wearing. I explained I started this trip from a ambulance. I went outside to get fresh air with my friend. The administrator lady came out to make sure I wasn't smoking. That is so over the top. Making My friend and I feel so uncomfortable. So I gave this place 3 stars instead of 1 star. Is because the beautiful staff that really showed love, humor, and compassion towards me. If it wasn't for so many of them I would have been so much worse off. I bet nobody gets a good job for it. Its to bad, because the staff is the only thing keeping that place human. I hope this honestly helps someone. Thank You .. Sincerely Shannon Gonzalez-Schnell.
Shermain Clay
May 2025
They will lie on you just to get you out of there
Zoe Seemes
Nov 2024
Great team, facility is super clean, great collaboration with outside providers! highley recommend.
Davey Cox
Nov 2024
my grandma has been there for 6 months I can’t say enough about the great care she receives.<br><br>This is her 3rd facility and will be her last…<br><br>Thank you del-haven.<br><br>Please if your looking for a facility check out del-haven.
10 inspection visits in the last three years, 77 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Assure the security of all personal funds of residents deposited with the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 25, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2024
The resident has the right to receive notices in a format and a language he or she understands.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 25, 2024
Hire a qualified full-time social worker in a facility with more than 120 beds.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2024
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2024
Hire a qualified full-time social worker in a facility with more than 120 beds.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2023
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 5, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2019
Install proper backup exit lighting.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2019
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2019
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Assure the security of all personal funds of residents deposited with the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Honor the resident's right to manage his or her financial affairs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2019
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B of L: potential for minimal harm, patternCorrected Nov 25, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Nov 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Delhaven Manor Nursing Center offers Skilled Nursing / Long Term Care.
Delhaven Manor Nursing Center is located at 5460 Delmar Blvd in Saint Louis, Missouri.
Delhaven Manor is a long-established skilled nursing facility in St. Louis' Central West End, offering short-term rehab and long-term care since 1965. Recent reviewers describe a facility under new management with noticeable renovations and improved staff dedication, though some past experiences point to inconsistent physician communication and front-office rudeness. Families with medically complex residents report attentive, professional care and a clean environment.
Delhaven Manor Nursing Center had 10 government inspection visits in the last three years, with 77 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Delhaven Manor Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Delhaven Manor Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Saint Louis.
St. Louis, Missouri1.3 mi
2(28)
Assisted LivingMemory CareRespite / Short-Term Care+1 more
University City, Missouri1.4 mi
4.4(49)
Assisted LivingIndependent LivingMemory Care
Saint Louis, Missouri1.6 mi
3.7(40)
Skilled Nursing / Long Term Care
Saint Louis, Missouri1.8 mi
3.2(23)
Skilled Nursing / Long Term Care
Saint Louis, Missouri1.9 mi
4.4(158)
Assisted Living
St. Louis, Missouri1.9 mi
4.6(5)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Home care agencies serving Saint Louis bring help to the house: daily living, companionship, and respite for family caregivers.
