3.3(126 ratings)· Humble average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Deerbrook as a skilled nursing and rehab facility where the therapy team consistently stands out, helping residents recover from falls, fractures, and hospital stays. Reviewers praise the nursing and administrative staff for compassion and communication, though a few note slower response times during nights and weekends.
AI-generated from reviews and community data.
Deerbrook Skilled Nursing And Rehabilitation is a senior living community in Humble, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 126 reviews.
Deerbrook Skilled Nursing and Rehabilitation is a skilled nursing and long-term care community in Humble, Texas, licensed for up to 124 residents. The community is Medicare and Medicaid certified and offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, dietary accommodations, medication management, housekeeping, laundry service, social activities, and wheelchair accessibility.
The facility holds a 1-star CMS overall rating. Reviewers' experiences vary significantly. Several families report serious concerns with staffing responsiveness, hygiene, and wound care, describing instances where residents were left soiled for extended periods, injuries occurred during care, and medical needs such as IV treatment went unattended. One reviewer noted difficulty reaching staff and described patient care areas as outdated. However, a small number of reviewers praised the staff as dedicated and compassionate, with one writing that they were "genuinely dedicated and compassionate" in their care. Mixed feedback centers on communication between staff and families, cleanliness standards, and the adequacy of staffing levels.
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Help Me Choose3.3overall · 126 ratings combined
3.3★ on Google (126)
Elizabeth Perez
Jul 2026
I was a patient here and I liked the way they treated me here, they were all nice to me. They did a good job and I'm very happy. The nurses, the staff, therapy were all nice. I came here sick and I'm going home today and I feel real happy because I'm doing much much better than when I came in. My name is Alicia Villarreal
Emily Deese
May 2026
Editing my review now that we have actually experienced Deerbrook. And not just the process to get into the facility. I would strongly caution anyone considering Deerbrook Skilled Nursing and Rehabilitation for a loved one. During my mother-in-law’s stay, from Oct 2024- April 2026 our family experienced repeated failures in communication, lack of proper medical notification, poor wound care, untreated infections, and an overall disregard for her dignity and safety. She ultimately developed a Stage 4 bedsore, sepsis, multiple infections, and was hospitalized multiple times after serious issues that we believe should never have been allowed to progress to that level. Questions from family members were often met with hostility or dismissal, and the facility consistently smelled strongly of urine. After transferring her to another facility, the difference in cleanliness, staff professionalism, communication, and quality of care was immediate and heartbreaking to compare. No family should have to experience what ours did at Deerbrook.
Haydee Mendoza
Mar 2026
Delivering here and nurses are rude. Being a visitor this place is not friendly, respectful. No manners.
Shaun Manuel
Mar 2026
Our family is so grateful for the care my mother received at Deerbrook. She was discharged home safely today after a scary fall that resulted in a hip fracture and hospital stay. Initially, we were considering a different route for her recovery, but after speaking with Devin and Dr. DiTommaso, we felt so much more comfortable. They truly took the time to address our concerns, and we are so glad we followed their recommendation. The therapy team was top-notch. My mother received both physical and occupational therapy that were instrumental in her getting back on her feet. A special shout-out to Daniel, the rehab manager—he was absolutely amazing and ensured everything ran smoothly throughout her stay. If you are looking for a facility that combines professional expertise with a personal touch, I highly recommend Deerbrook.
Toni Hoppes
Sep 2025
My dad was at Deerbrook to receive IV antibiotics and therapy, and our family couldn’t be happier with the care he received specifically by therapy. The therapy team was absolutely amazing, so supportive, professional, and encouraging every step of the way. Devon took the time to explain the entire process clearly, which made us feel much more comfortable choosing rehab instead of going straight home with home health which is what we were initially going to do. We’re so grateful for the excellent care and peace of mind Deerbrook provided during this time.
10 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 17, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 17, 2026
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 28, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 13, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 15, 2025
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 24, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2023
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 15, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Deerbrook Skilled Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.
Deerbrook Skilled Nursing And Rehabilitation is located at 9250 Humble-Westfield Rd in Humble, Texas.
Deerbrook Skilled Nursing And Rehabilitation carries a 3.3 out of 5 rating from 126 Google reviews. Families describe Deerbrook as a skilled nursing and rehab facility where the therapy team consistently stands out, helping residents recover from falls, fractures, and hospital stays. Reviewers praise the nursing and administrative staff for compassion and communication, though a few note slower response times during nights and weekends. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Deerbrook Skilled Nursing And Rehabilitation had 10 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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