3(20 ratings)· Ozark average: 3.7
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1 / 3An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Dale County Health Department center on routine clinic visits rather than long-term senior care, with families reporting a mix of friendly service and inconsistent clinical follow-through. Several reviewers praised the front-desk and intake staff, while others described feeling dismissed or delayed during medical concerns.
AI-generated from reviews and community data.
Dale County Health Department is a home care agency serving Ozark, Alabama offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.0 out of 5 across 20 reviews.
Dale County Health Department is an agency providing at-home care services in Ozark, Alabama.
Reviewers consistently praise the friendliness and hospitality of the staff. However, reviews are mixed regarding clinical quality and patient care practices. Some patients report efficient appointments and attentive practitioners, while others describe diagnostic decisions they felt were inadequate, long wait times, and communication gaps between clinical and administrative staff.
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Help Me Choose3overall · 20 ratings combined
3★ on Google (20)
Keegan Turner
Jul 2026
I visited today for a routine exam and everyone on the staff was incredibly kind, welcoming, and professional. They took the time to answer all of my questions and made me feel completely at ease during my first visit. The appointment was efficient, with very little waiting, and I was in and out in just over an hour. I’m very grateful for the excellent care. Thank you!
C G
Jun 2026
I enjoyed my last visit. All the women were really fun to be around which is nice considering it’s never fully comfortable to be doing these visits. Hoping I’m able to get a papsmear since I specifically remember them saying I wasn’t due my last visit and I’d have to make a separate appointment for that anyway. I was really bummed because I’m higher risk than most people and was over due as it was. Now that I’m calling to schedule the receptionist said I got my papsmear my last visit in October. Awaiting a call back hoping to schedule everything all in one. I did miss an appointment in April or May so maybe that’s the confusion.
JUWANA SPENCER
May 2026
The intake ladies were Great! The nurse practitioner was Not. To sit naked In closed room for over 30 minutes listening to the workers personal business was very disappointing... I had to threaten to leave before I got any help...
Paul Blankenship
Mar 2021
Be sure to bring your COVID vaccine card. They tried to claim I was late to my appointment to avoid having to open another vial when I was 15 minutes early. Doing so required them to call the backup list, which is more work.
Elizabeth Mcdougal
Mar 2020
Loved the people and the great hospitality I got while I was there. Sadly, I had a severe uti ( urinary tract infection) and I went for an appointment and they had me give them a urine sample. The ladies proceeded to tell me that because they couldn’t see physical blood in my urine they were not gonna test to see if I had an infection. I ended up going to a walk in clinic and I found out that I, in-fact did have a uti. I had a mass amount of red blood cells in my urine and they also thought I might have had a kidney infection. Will not be going back because I felt I was not taken seriously about my concerns.
Dale County Health Department offers At-Home Care.
Dale County Health Department is located at 532 W Roy Parker Rd in Ozark, Alabama.
Dale County Health Department carries a 3.0 out of 5 rating from 20 Google reviews. Reviews of Dale County Health Department center on routine clinic visits rather than long-term senior care, with families reporting a mix of friendly service and inconsistent clinical follow-through. Several reviewers praised the front-desk and intake staff, while others described feeling dismissed or delayed during medical concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Dale County Health Department directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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