MyLivingChoice

Crimson Heights Health & Wellness

19279 McKay Dr.

3.1(49 ratings)· Humble average: 4

Crimson Heights Health & Wellness, photo 11 / 5

Quick Facts

Total units
118
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
118
Visitation policy
24-hour visitation, family may use room cameras
Admissions availability
Admissions accepted 24/7, including holidays

What Families Think

Reviewers of Crimson Heights Health & Wellness generally praise the clinical staff, admissions team, and cleanliness of the facility, with several families calling it the best skilled nursing option they found in the area. However, one detailed and serious complaint describes poor administrative communication, staffing shortages on weekends, and a significant hygiene lapse, pointing to inconsistency in day-to-day operations.

The Good

  • Praised for physical and occupational rehab quality
  • Admissions staff described as responsive and compassionate
  • Nurses and aides frequently called caring and skilled
  • Facility described as very clean, no nursing-home smell
  • 24-hour visitation allowed, plus in-room cameras permitted
  • Dedicated wound care nurse for bed sores

The Bad

  • One report of feces left in bathroom for over two days
  • Staff shortages noted especially on weekends
  • One family reported poor communication from administration
  • One report of missing personal belongings unresolved

AI-generated from reviews and community data.

Crimson Heights Health & Wellness is a senior living community in Humble, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.1 out of 5 across 49 reviews.

About Crimson Heights Health & Wellness

Crimson Heights Health & Wellness is a skilled nursing facility in Humble, Texas providing short-term and long-term care, physical rehabilitation, memory care, and 24-hour nursing services.

The facility creates personalized care plans for residents managing ongoing illnesses, chronic medical conditions, disabilities, or requiring short-term rehabilitation. Care is guided by principles of quality of life, dignity, and comfort, with admissions accepted 24 hours a day, seven days a week, including holidays.

The community features two on-site physical therapy gyms and spacious resident rooms with good storage. The facility accepts Medicaid and maintains a drug-free, smoke-free environment.

Crimson Heights admits residents without regard to race, color, national origin, religion, gender, sexual orientation, age, or disability status, including AIDS/HIV and related conditions.

Types of Care at Crimson Heights Health & Wellness

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Crimson Heights Health & Wellness

3.1overall · 49 ratings combined

3.1★ on Google (49)

Ebony Peters

Jul 2026

via Google

This place is unprofessional . Please take your family members somewhere else .

Lisa Hibbitt

Jun 2026

via Google

My brother is in there. He says the food is terrible. No taste.

M M

May 2026

via Google

Excellent NH, very good hearted people from the admission director Melissa, to all the nurses and aides are very caring. Also, dietary team very caring and helpful including Bhavana. My dad has been there a year and best place in the humble, spring and woodlands area after looking through a dozen of them. Location ideal near the airport , and a new looking , very clean facility like a 5 star hotel.

Ashley Richardson

Apr 2026

via Google

Melissa in admissions is so kind always greets me with a smile. Great customer service!

Request information

Ask about availability, pricing, or a tour. Your details go only to Crimson Heights Health & Wellness, never sold or shared.

Government Inspection History

10 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 9, 2026Health Complaint3 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 10, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

Nov 20, 2025Health Complaint1 citation
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

Aug 13, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025

Jul 21, 2025Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 3, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 3, 2025

Jun 18, 2025Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 18, 2025

Dec 4, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2024

Jun 13, 2024Fire Safety StandardHealth Standard9 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity G of L: actual harm, isolatedCorrected Jun 27, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2024

Apr 1, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 2, 2024

Jan 12, 2024Health Complaint3 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 16, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 16, 2024

Apr 6, 2023Fire Safety StandardHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Establish policies and procedures including evacuation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Have enough backup water supply for essential areas of the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Crimson Heights Health & Wellness offer?

Crimson Heights Health & Wellness offers Skilled Nursing / Long Term Care.

Where is Crimson Heights Health & Wellness located?

Crimson Heights Health & Wellness is located at 19279 McKay Dr. in Humble, Texas.

What do families say about Crimson Heights Health & Wellness?

Reviewers of Crimson Heights Health & Wellness generally praise the clinical staff, admissions team, and cleanliness of the facility, with several families calling it the best skilled nursing option they found in the area. However, one detailed and serious complaint describes poor administrative communication, staffing shortages on weekends, and a significant hygiene lapse, pointing to inconsistency in day-to-day operations.

How did Crimson Heights Health & Wellness do on recent health and safety inspections?

Crimson Heights Health & Wellness had 10 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Crimson Heights Health & Wellness?

Submit the Request Information form on this page to connect with Crimson Heights Health & Wellness and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Crimson Heights Health & Wellness? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Humble.

Prefer to stay home?

Home care agencies serving Humble bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Humble