4.3(17 ratings)
Part of Care Initiatives · 43 communities · 3.6★ average
1 / 5CMS Care Compare
Crestview Specialty Care is a skilled nursing and long-term care facility in West Branch, Iowa, run by the nonprofit Care Initiatives. Reviewers consistently describe the staff as kind, compassionate, and professional, with several calling out the cleanliness of the facility and the quality of short-term rehab stays.
AI-generated from reviews and community data.
Crestview Specialty Care is a senior living community in West Branch, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 17 reviews.
Crestview Specialty Care in West Branch, Iowa is a skilled nursing and long-term care community licensed to serve up to 65 residents with 24-hour, seven-days-a-week care. The facility provides compassionate, individualized care while supporting residents' families through their care journey.
The community offers both long-term and short-term care options, including rehabilitation therapy services with state-of-the-art approaches. Long-term care serves individuals experiencing chronic diseases or debilitating medical conditions such as Alzheimer's and heart disease. Rehabilitation services are tailored to individual needs and available for both short and long-term stays.
Crestview emphasizes an active and engaging quality of life through daily programming, social and educational activities, and services designed to promote physical health, provide mental stimulation, and help residents thrive in a home-like setting. The community draws residents from Cedar County and many surrounding communities in the region.
The facility operates with a team of more than 60 dedicated staff members committed to providing quality care and engaging activities. Crestview Specialty Care is part of Care Initiatives, Iowa's largest nonprofit provider of skilled nursing care, which operates 60 locations across the Midwest.
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Help Me Choose4.3overall · 17 ratings combined
4.3★ on Google (17)
Danny Stamps
Feb 2026
Despite the nurse we've been reading about with the medication incident, I've know someone in this facility at one time. Nothing but praise and compassion for the staff. This nurse in question was a short time employee. This should not make you feel different for this facility, they had a problem and handed it promptly and swift. I'm a Missouri resident and my hat is off to this place and the amazing work they do every day.
Richard Holmes
Jun 2024
Very well organized, the staff are supportive and caring. How do I know you might ask? I am inpatient here for a short while. The place is clean and the staff are always kind and friendly…no matter what time of day you need care.
Fantasia Jacobs
May 2023
Crestview is truly a BEAUTIFUL community! There is new leadership whom are very welcoming and eager to serve and connect with their community! The residents were cheerful and were encouraged to participate in our Community Event by leadership! What a great visit!
KC Barnes
Sep 2022
Fantastic Place to live while healing. Everyone was so kind. Only suggeston is i'd like my laundy returned including my new clothes 3 outfits and my shoes. If i had to return this would be my first choice...
Ku's TaeKwonDo Grand Master
Oct 2020
This place is a hidden gem! What a fantastic place to send a loved one! My goddaughters father is here and she has loved everything they do. She is a very fussy person, we are Boston based and this facility has been amazing, completely professional and wholesome. Amazing staff and protocal exceed expectations!
6 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 2, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 2, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 2, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2026
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2026
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 2, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 2, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Dec 10, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 3, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crestview Specialty Care offers Skilled Nursing / Long Term Care.
Crestview Specialty Care is located at 451 West Orange Street in West Branch, Iowa.
Crestview Specialty Care is a skilled nursing and long-term care facility in West Branch, Iowa, run by the nonprofit Care Initiatives. Reviewers consistently describe the staff as kind, compassionate, and professional, with several calling out the cleanliness of the facility and the quality of short-term rehab stays.
Crestview Specialty Care had 6 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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