4.8(48 ratings)· Webster City average: 4.6
1 / 6CMS Care Compare
Families describe Crestview as a warm, family-like nursing and rehabilitation community in Webster City, Iowa, where staff are consistently praised for kindness and attentiveness. Reviewers highlight cleanliness and a caring atmosphere, though a few mention minor frustrations with facility upkeep and check-in procedures.
AI-generated from reviews and community data.
Crestview Nursing & Rehabilitation is a senior living community in Webster City, Iowa offering Skilled Nursing / Long Term Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 48 reviews.
Crestview Nursing and Rehabilitation is a nursing facility in Webster City, Iowa, offering skilled nursing care and rehabilitation services. The community is designed as a family-like environment focused on quality of care and quality of life, with a philosophy built on individual attention and maximizing residents' well-being as they age.
The facility provides assistance with activities of daily living, nursing restorative programs, and an outstanding therapy program. Staff are available to support residents in maintaining independence and dignity through personalized care and support.
Crestview offers many daily activities and programs designed to enrich residents' lives and provide opportunities to pursue their passions. The community emphasizes security, convenience, and companionship as central to its care approach.
In addition to nursing care, Crestview Apartments provide affordable independent living options with one-bedroom apartments that include amenities such as laundry facilities, cable television, a noon meal, and emergency pull cords. Since 1971, the community has offered trained and qualified staff available to assist residents during evenings and weekends.
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Help Me Choose4.8overall · 48 ratings combined
4.8★ on Google (48)
Linda Edwards
Dec 2024
I have been very pleased with the attitudes, professionalism and kindness of every employee I’ve interacted with at Crestview. The facility is clean and friendly. They are treating my husband well and his only complaint is that he’d rather be home. Soon Honey! ❤️
Pamela Hayes
Aug 2024
Everyone is so sweet and friendly. I always feel welcome when I visit my sister at Crestview. Thanks for taking such good care of her. It means more to me than I could ever express in words.
Meredith Mickelson
Jul 2024
Paige was amazing & friendly. Nice, clean, and friendly staff. Thank you. The automatic checkin /out took a bit to see, so we waited and rang bell for a while waiting for a person… but it was my first time visiting since that incorporated. Now that I know it’s there… it’ll be easier/faster next time. Thanks for taking good care of residents! Rooms look home-like and welcoming.
Janna Johnson
Mar 2024
The check in/out process seems redundant with Covid questions going in and OUT and taking temperatures coming in and out- I doubt I would have a temp after my visit! People are sometimes 2-3 deep waiting to sign in/out! My mom’s bed is broken…. Won’t move up any more and she was told they don’t have any replacements! Lots of staff and most are nice and helpful! Mom likes getting her hair done weekly! Overall, things seem to be working out!
Bill Bird
Dec 2023
My wife and I came to visit her father. The receptionist out front was very helpful and went find him for us. We have made several visits recently, and have found all the staff, without exception very pleasant and helpful. Don seems to accepting his new surroundings. I'm sure this is as a result of the friendly and helpful staff. This is a 5 star facility. Thank you all so much for your positive and caring attitude. God Bless you all, Bill &Tricia Bird.
4 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2025
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2024
Establish roles under a Waiver declared by secretary.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity K of L: immediate jeopardy, patternCorrected Sep 28, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2023
Have horizontal exits used in accordance with safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Crestview Nursing & Rehabilitation offers Independent Living and Skilled Nursing / Long Term Care.
Crestview Nursing & Rehabilitation is located at 2401 South Des Moines Street in Webster City, Iowa.
Families describe Crestview as a warm, family-like nursing and rehabilitation community in Webster City, Iowa, where staff are consistently praised for kindness and attentiveness. Reviewers highlight cleanliness and a caring atmosphere, though a few mention minor frustrations with facility upkeep and check-in procedures.
Crestview Nursing & Rehabilitation had 4 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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