MyLivingChoice

Crestview Health & Rehabilitation Center

2800 Springdale Road

2.4(52 ratings)· Atlanta average: 4.3

Crestview Health & Rehabilitation Center — photo 11 / 2

Quick Facts

Total units
388
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
388

What Families Think

Reviews for Crestview Health & Rehabilitation Center are sharply divided: several families praise specific nurses and aides for compassionate, dedicated care, while at least one family describes a distressing experience with rude, dismissive front-desk staff when trying to get information about a loved one. The community's overall Google rating sits at 2.4 out of 5 from 52 reviews, reflecting this mixed experience.

The Good

  • Reviewers single out nurses like Janette Love and LaTonya for compassionate care
  • One family reports strong support and care since a 2023 admission
  • Staff described as treating the work like a ministry, not just a job
  • Praised for serving vulnerable residents with safety and dignity

The Bad

  • One report of rude, dismissive front-desk staff during an admission inquiry
  • Overall Google rating is low, 2.4 out of 5 from 52 reviews

AI-generated from reviews and community data.

About Crestview Health & Rehabilitation Center

Crestview Health & Rehabilitation Center is a skilled nursing and long-term care facility in Atlanta, Georgia, with a licensed capacity of 388 residents.

Family experiences at Crestview vary significantly. Some families report warm, attentive care from staff who approach their work with genuine compassion. One family noted that staff "treat it as their ministry with the way they show love to their residents." Several families specifically praised individual nurses and caregivers by name for their professionalism and kindness. Other families have reported difficulties with phone communication, describing front-desk staff as rude and unresponsive to initial inquiries about visitation.

Families who have toured the facility or had residents admitted describe a family-oriented environment where multiple departments coordinate to support resident experience and dignity. The facility's role in providing care to vulnerable populations in the community has been noted by families.

Crestview holds a 2.4 out of 5 rating on Google across 52 reviews, reflecting notably polarized feedback. Prospective families may want to arrange a tour and speak directly with current families to understand the consistency of care experiences.

Types of Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

2.4overall · 52 ratings combined

2.4★ on Google (52)

M Jewelz

Jun 2026

via Google

Nurse Janette Love is the kindest, most professional and loving nurse you could have. Thank you for taking care of my family

Wanda Prince-Bonds

Feb 2026

via Google

Crestview Health and Rehabilitation, a 322 bed facility, has demonstrated an important need in a community when many vulnerable populations would otherwise be relegated to unsafe environments. Employees deliver the care with love and compassion while balancing safety and Resident dignity and Rights. Potential Residents and Family members should arrange tours and see the great work being done.

Myra Johnson

Feb 2026

via Google

Crestview is a family oriented facility. Every department is apart of ensuring the residents have a great experience.

Jennifer Hudson

Oct 2023

via Google

My mother has been at Crestview since May 2023. Our family has experienced nothing but 100% care and support from ALL the staff at this facility, especially LaTonya. It seems to be more than a “job” for the staff here, they treat it as their ministry with the way they show love to each of their residents. Thank you Crestview for going above and beyond for my mom, it has made this transition into a new season of life for all of us that much smoother.

Tameka Tanks

Aug 2021

via Google

I have never stepped foot into this place. My aunt was admitted there on yesterday. My mom called to find out about the visitation and the person that answered the phone was so rude and hung up on her. She attempted to call again and the person answered the phone and hung up on her again. She called me very upset and told me of the situation. I called and at hello the person was rude. I asked him about his rudeness and he was more rude. I explained that I am in the medical field and would never act the way he was acting and stated I was going to contact the DON which I will do on Monday. I usually would never suggest anyone to be fired but STEVEN should be fired. He leaves a bad impression as the first contact that families have. I am a registered nurse and have worked various places to include ICU’s and the nursing homes in Atlanta and I do my best to keep families calm knowing they are already dealing with stress of having sick love ones. I was very disappointed in the treatment we received today and will be following up at the facility and with corporate.

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Frequently Asked Questions

What types of care does Crestview Health & Rehabilitation Center offer?

Crestview Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Crestview Health & Rehabilitation Center located?

Crestview Health & Rehabilitation Center is located at 2800 Springdale Road in Atlanta, Georgia.

What do families say about Crestview Health & Rehabilitation Center?

Reviews for Crestview Health & Rehabilitation Center are sharply divided: several families praise specific nurses and aides for compassionate, dedicated care, while at least one family describes a distressing experience with rude, dismissive front-desk staff when trying to get information about a loved one. The community's overall Google rating sits at 2.4 out of 5 from 52 reviews, reflecting this mixed experience.

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