MyLivingChoice

Covenant Home Health

11830 North 19th Avenue, Suite B

3(4 ratings)· Phoenix average: 4.3

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Covenant Home Health logo
Covenant Home Health, photo 11 / 4

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 2012
Ownership
Privately owned agency
Medicare certification
Medicare certified since 2012
In-home therapy
Physical and occupational therapy delivered at home
Medicare quality rating
Rated 5.0 out of 5 stars by Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Covenant Home Health is a privately owned, Medicare-certified home health agency in Phoenix with a 5.0 out of 5 Medicare quality rating. The few Google reviews are split: one family praised the intake coordinator's compassion and updates, while another reported poor experiences and staff blaming others for mistakes. One reviewer also described confusing donation solicitation tied to the name.

What reviewers praise

  • Medicare rates patient care 5.0 out of 5
  • Intake coordinator praised as professional and compassionate
  • Family can call for updates on care anytime
  • Wound nurse and RN recertification visit praised
  • Offers nursing, PT, OT, and social services at home

What reviewers flag

  • One report of staff blaming others for mistakes
  • One family had a very bad overall experience
  • One report of unclear recurring donations after a street solicitation
  • Very few reviews, with a mixed 3 out of 5 Google rating
  • No published pricing

AI-generated from reviews and community data.

Covenant Home Health is a home health agency serving Phoenix, Arizona offering Home Health. Families rate it 3.0 out of 5 across 4 reviews.

About Covenant Home Health

Covenant Home Health is a Medicare-certified home health agency serving Phoenix, AZ and has been Medicare certified since 2012. Services offered in the home include skilled nursing, physical therapy, occupational therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Covenant Home Health 5.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Covenant Home Health

Home Health

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Reviews of Covenant Home Health

3overall · 4 ratings combined

3★ on Google (4)

La Keta Revels-Haley

Jun 2026

via Google ↗ · Report

I met two young men outside of a shopping center who asked me to do a donation. I was pressed for time. I told him that financially, I wasn’t in the position, but I would do a one time donation of $25 now silly on me For believing these young men but I didn’t realize that they actually have been deducting Matter me monthly. I had to do my own research go on their website get a link sent to me so that I can see my set up. Try to cancel it and you can’t do it on the site. You have to call. They’re not open on the weekend so you can only do it Monday through Friday. I’m all about support. I’m all about helping But I felt the way they went about doing this was very sneaky and it leaves the wrong impression on how they go about getting donations.

Josh

Dec 2022

via Google ↗ · Report

This agency is amazing hands down. If you’re looking for an agency who truly cares about their patients this is the one!!!The intake coordinator spent hours on the phone with my grandmother to reassure and answer all her questions. I do not live with her but, I am able to call and get updates of her care at any time. The intake coordinator is professional and compassionate. You will not be dissatisfied.

JoAnn Sanchez

Oct 2022

via Google ↗ · Report

Please before you decide too go too covenant home care please look at their references..We had a very bad experiences..The only thing was amazing was our Rn too recertify us once..and our wound Nurse she was amazing..other than that this company has people that blame everyone else for their mistakes..

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By submitting, you're okay with us and Covenant Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Covenant Home Health is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency65%US 79%
  • Rated their overall care 9 or 10 out of 1071%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well76%US 86%
  • The team discussed medicines, pain and home safety75%US 82%

85 completed patient surveys, 22% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around100%US 83%
  • Patients got better at getting in and out of bed100%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly100%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

Covenant Home Health reports serving 62 ZIP codes, including Phoenix, Glendale, Mesa, Peoria, Surprise, Scottsdale, Chandler, Sun City, Cashion, Gold Canyon and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037410. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Covenant Home Health offer?

Covenant Home Health offers Home Health.

How much does Covenant Home Health cost?

Covenant Home Health has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Covenant Home Health located?

Covenant Home Health is located at 11830 North 19th Avenue, Suite B in Phoenix, Arizona.

What do families say about Covenant Home Health?

Covenant Home Health carries a 3.0 out of 5 rating from 4 Google reviews. One reviewer also described confusing donation solicitation tied to the name. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Covenant Home Health?

Yes. Covenant Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Covenant Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Covenant Home Health?

Submit the Request Information form on this page, or contact Covenant Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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