Janet
Mar 2026
i don't even know where to begin but i feel like i owe it to this place to take the time and write this because The Court at Round Rock has genuinely been such a blessing to our entire family. the decision to move our loved one out of her home was something we talked about and cried about and went back and forth on for so long. it's not an easy thing to accept but from the moment we walked through the doors something just felt different. it felt like people actually cared and that this wasn't just a business, it was a community. so much of that feeling came directly from Evan and Keith. Evan made our entire family feel so welcome and at ease from the very first tour. she answered every question we had with patience and kindness and zero pressure and you could just tell she genuinely loves what she does. and when it came to the welcome process Keith was right there making sure our loved one felt celebrated and recognized from day one. between the two of them nothing fell through the cracks and our family member never felt like a stranger walking in, she felt expected and that made all the difference. the move in process was so much smoother than we ever expected. Evan had everything so organized and clearly communicated that it never felt overwhelming. by the end of move in day our loved one's room already felt like home and our family walked out feeling relieved instead of heartbroken and that is truly saying something. one thing i have to mention because it has meant more to us than i can express is the way Evan communicates with our loved one. she has difficulty hearing and for years our family struggled to make sure she felt included in conversations. Evan naturally speaks so loudly and so clearly that our loved one can hear every single word without any help at all. i am so genuinely thankful for that because she lights up every time Evan talks to her and we no longer have to worry about her feeling left out. it sounds small but it truly means everything to us. thank you Evan, Keith, and the entire team at The Court at Round Rock for taking such incredible care of our family member. we are beyond grateful
