MyLivingChoice

Concord Care Center of Toledo

3121 Glanzman Rd

3.5(55 ratings)· Toledo average: 4.1

Concord Care Center of Toledo, photo 11 / 6

Quick Facts

Total units
84
Medicaid
Accepted
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
84
Specialty focus
Behavioral and mental health nursing care unit
Memory care setup
Secured units for dementia and behavioral needs
On-site specialists
Physician services in internal medicine, podiatry, ophthalmology, dental

What Families Think

Reviews for Concord Care Center of Toledo are sharply split: many families praise the compassion and attentiveness of nursing staff and leadership, especially for residents with dementia or behavioral health needs, while a substantial number of reviewers report serious problems with phone communication, staffing levels, cleanliness, and handling of medications and personal belongings. The facility specializes in skilled nursing and behavioral/mental health care within secured units, alongside rehabilitation and long-term care.

The Good

  • Staff frequently described as compassionate and attentive
  • Leadership (administrator) praised for responsiveness
  • Specialized secured units for dementia and behavioral needs
  • On-site physician services across multiple specialties
  • Positive feedback on de-escalation and activity programming

The Bad

  • Many reviewers report calls going unanswered for long periods
  • Several reports of understaffing, including one social worker for entire facility
  • Multiple complaints about cleanliness and need for remodeling
  • One report of medications not reordered in time
  • One report of lost or bleach-damaged laundry
  • One serious report of unsafe/unheated room for a critically ill patient

AI-generated from reviews and community data.

Concord Care Center of Toledo is a senior living community in Toledo, Ohio offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.5 out of 5 across 55 reviews.

About Concord Care Center of Toledo

Concord Care Center in Toledo responds to the needs of individuals with mild to moderate dementia and other behavioral needs.

These secured units are dedicated both in design and services to caring for this specialized segment of the long term care community as well as those seeking short term rehabilitation. The goal of our specially trained staff is to deliver care and services with patience and innovation, while promoting quality of life for all of our residents.

Concord Care and Rehabilitation Center offers an individualized plan of care developed in partnership with our residents and their families.

Services

•    24/7 admissions
•    Always available menu
•    Beauty salon / barber services
•    Cable TV
•    Religious services and Chaplain visits
•    Family/resident councils
•    Home assessment
•    Library
•    Personal laundry
•    Private and semi-private suites
•    Registered dietician
•    Smoking facility
•    Scheduled transportation
•    Weekly outings
•    Wellness and dietary support
•    Wireless Internet

At Concord Care and Rehabilitation Center Toledo, we offer a behavioral care program designed to enable our patients to reach their treatment goals, receive education and support, and be connected with services that help them maintain health after discharge.

Typical conditions we treat:

•    Depression
•    Anxiety
•    Psychosis
•    Dementia
•    Other age-related behavioral changes

What you can expect:

•    Initial individual assessment
•    Expert psychopharmacology (the use of medications to alleviate symptoms)
•    Group therapy
•    Leisure activities
•    Occupational-therapy assessments

Our environment:

•    Well lighted and uniquely-planned rooms and common areas
•    Secure patient areas designed with patient-safety in mind
•    Lots of light
•    Recreation areas equipped with a television, chairs, and tables.

Let Concord Care and Rehabilitation Center help you take the worry out of long-term care. Our knowledgeable specialists can help you and your family navigate all available options.

You and your loved one will be assured of a comfortable, seamless transition to the long-term care environment. Most importantly, our staff includes experienced registered nurses, certified nursing assistants, nursing directors and managers who not only provide outstanding care but also treat each resident like a member of their own family.

Our long-term care team includes:

•    24-hour-a-day registered nurses
•    Activity and recreation staff
•    Certified nursing assistants
•    Licensed nutritionists
•    Social services
•    Spiritual support services
•    On-site physician services including internal medicine, podiatry, ophthalmology and dental care
•    Programs to maximize health, resident dignity, and quality of life
•    Therapeutic recreation and an extensive activities calendar

 

Types of Care at Concord Care Center of Toledo

Assisted LivingHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Concord Care Center of Toledo

3.5overall · 55 ratings combined

3.5★ on Google (55)

Heather Mullins

Jul 2026

via Google

The Concord Team does a fabulous job understanding the population they support at their facility. Incredibly easy to communicate and work with!

Rhonda Yoder

Jun 2026

via Google

Staff is friendly when I go to visit my sister . They take care of her needs and look after her well bring

Jacqueline Guy

May 2026

via Google

Staff is compassionate,caring and most welcomeing to new staff . Great team work.

Shawn Drennen

May 2026

via Google

The nursing staff and aides are compassionate attentive and always treat residents with dignity and respect. I highly recommend this facility to anyone needing rehabilitation or long-term care for a loved one.

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Government Inspection History

16 inspection visits in the last three years, 82 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 20, 2026Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 26, 2026

Feb 24, 2026Fire Safety ComplaintHealth Complaint4 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 25, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026

Sep 2, 2025Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 29, 2025

Jul 31, 2025Fire Safety StandardHealth ComplaintHealth Standard25 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 13, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 29, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 29, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2025

Feb 5, 2025Health Complaint3 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

Jan 7, 2025Health Complaint1 citation
  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

Dec 3, 2024Health Complaint6 citations
  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 18, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2024

  • Have policies on smoking.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2024

Oct 29, 2024Health Complaint2 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 18, 2024

  • Have policies on smoking.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2024

May 29, 2024Health Complaint1 citation
  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2024

Apr 24, 2024Health Complaint4 citations
  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 6, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2024

Feb 1, 2024Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2024

Jan 16, 2024Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2024

Nov 21, 2023Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Sep 21, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023

Dec 7, 2022Fire Safety StandardHealth Standard23 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Have policies on smoking.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2023

Oct 31, 2019Fire Safety StandardHealth Standard4 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2019

  • Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2019

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2019

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Concord Care Center of Toledo offer?

Concord Care Center of Toledo offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

How much does Concord Care Center of Toledo cost?

Concord Care Center of Toledo has not published its pricing. For context, communities in Toledo that publish rates start around $2,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Concord Care Center of Toledo accept Medicaid?

Yes. Concord Care Center of Toledo is listed as accepting Medicaid. Availability of Medicaid beds can be limited, so confirm current openings directly with the community.

Where is Concord Care Center of Toledo located?

Concord Care Center of Toledo is located at 3121 Glanzman Rd in Toledo, Ohio.

What do families say about Concord Care Center of Toledo?

Reviews for Concord Care Center of Toledo are sharply split: many families praise the compassion and attentiveness of nursing staff and leadership, especially for residents with dementia or behavioral health needs, while a substantial number of reviewers report serious problems with phone communication, staffing levels, cleanliness, and handling of medications and personal belongings. The facility specializes in skilled nursing and behavioral/mental health care within secured units, alongside rehabilitation and long-term care.

How did Concord Care Center of Toledo do on recent health and safety inspections?

Concord Care Center of Toledo had 16 government inspection visits in the last three years, with 82 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Concord Care Center of Toledo?

Submit the Request Information form on this page to connect with Concord Care Center of Toledo and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Concord Care Center of Toledo? Claim this listing to update photos, pricing, and details. It's free.

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