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Complete Care at Orange Park is a skilled nursing and long-term care facility in East Orange, New Jersey, focused on post-acute rehabilitation and reducing hospital readmissions. While individual reviewer comments aren't available here, the community holds a 4.4 Google rating from nearly 200 reviewers, and its own description highlights a clean environment and strong staff-resident relationships.
AI-generated from reviews and community data.
Complete Care At Orange Park is a senior living community in East Orange, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.4 out of 5 across 200 reviews.
Complete Care at Orange Park is a post-acute, skilled nursing, and long-term care facility located in East Orange, New Jersey. The community provides tailored services designed to support patients through recovery and rehabilitation with individualized care plans.
The facility offers rehabilitation programs designed to help patients achieve their recovery goals and successfully transition home. Complete Care implements strategies to reduce preventable hospital readmissions following post-acute stays, supporting patients throughout their care journey with staff collaboration.
The community emphasizes a clean, well-maintained environment where residents have strong relationships with staff. Among the amenities offered is a car service to facilitate family visits, adding convenience for relatives of residents.
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Help Me Choose4.4overall · 200 ratings combined
4.4★ on Google (200)
Monie Lang
Aug 2026
I don't even believe they need a star..... THIS PLACE IS HORRIBLE THE STATE NEEDS TO TAKE OVER OR CLOSE THIS FACILITY....The director office looks better than the patient room I had to go to the store for cleaning supplies to clean the room because it was not clean😕 My sister caught an infection from this place... Everything in the room looks like it came from out of the garage
Teri Jones
Apr 2026
Terrible experience all around. This place should be called “Complete LACK of Care” because that is what you will experience here. My family has undergone so much stress and anxiety for the entire time my uncle stayed here. The staff is unprofessional and clearly lacks training and experience. I would not recommend this facility to anyone, they have a lot of work to do and I would not trust them with anyones care.
Cindy Saintelot
Feb 2026
My recent visit to see my brother on the third floor was extremely concerning. His room had a broken toilet with waste left inside, and the entire floor smelled strongly of urine. While the lobby looks clean, the upper floors did not reflect the same standard. Cleanliness and maintenance should be consistent throughout the entire facility.
Sharene Cogman
Oct 2025
I give this place five stars the reason why I give it that is because I had an issue that they helped me with so much. The staff is good the owners are good they go above and beyond to make sure you're comfortable and if you have an issue you go to them and they make sure it gets solved. They take time to make sure you're okay the staff is good and the owners are awesome. They make sure you are happy they take care of you they make sure things are good and you're comfortable in your situation. Thank you complete Care don't stop doing what you are doing because you are a awesome place I would highly recommend this place to others thank you very much. I think I rated this place to soon they really don't care about you I've been sitting here crying in pain for over an hour and no one has come to check on me yet I bring my bell they said that the nurse was coming but yet they still have not come and I'm in so much pain right now. I've been crying and crying and crying and no one has come to see what's going on with me I've been itching and I'm in so much pain. I have caught nurses sleeping at night instead of helping us. They treat us more like we're in a prison
MARY MACLIN
Mar 2024
My relative was sent here after being dicharged from a hospital. We were told that Complete Care was a really nice nursing home. Looking at their website, you might agree. But the website gives a false narrative of the facility. I do admitt that the lobby is beautiful and looks just like the photo on the website, but the rest of this place is disgusting, rundown and smells so bad. The room assigned to my relative was dirty, the window sill's paint was chipped and the concrete was destroyed. There was a gap between the window and air-conditioner that was stuffed with an old shirt. It was so bad, my relative signed themself out, but left a few things behind. 24 hours later I came back pick up the items. I happened to pass by the room they had been in and it had not even been cleaned. The bed had not been stripped. The same old sheets with holes in it were still there.IMO this place is unacceptable.
4 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 28, 2025
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2025
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 14, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2025
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2024
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2024
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 28, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2024
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2022
Provide at least two remote exits on each floor or fire section of the building.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2022
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2022
Put firmly secured handrails on each side of hallways.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2022
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2022
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Complete Care At Orange Park offers Skilled Nursing / Long Term Care.
Complete Care At Orange Park is located at 140 Park Ave in East Orange, New Jersey.
Complete Care at Orange Park is a skilled nursing and long-term care facility in East Orange, New Jersey, focused on post-acute rehabilitation and reducing hospital readmissions. While individual reviewer comments aren't available here, the community holds a 4.4 Google rating from nearly 200 reviewers, and its own description highlights a clean environment and strong staff-resident relationships.
Complete Care At Orange Park had 4 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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