2(3 ratings)· Cedar Falls average: 4.3
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of this home health and hospice provider are sharply divided. One long-time client praised the in-home aide and nursing services that let them remain in their own apartment, while two other reviewers reported serious problems with follow-through and staff conduct.
AI-generated from reviews and community data.
Comfort Care Medicare, Inc. is a home care agency serving Cedar Falls, Iowa offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.0 out of 5 across 3 reviews.
Comfort Care Medicare, Inc. is an at-home care agency serving clients in Cedar Falls, Iowa. The agency provides home aide services and visiting nurse care, with services available through Medicare and Medicaid to help clients remain in their own homes.
Reviewers' experiences with the agency have been mixed. One long-term client reported appreciation for home aide and nursing services covered by Medicare and Medicaid, noting the agency's efforts to manage staff transitions smoothly. Other reviewers described concerns about service reliability, staff conduct, and how complaints were handled.
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Help Me Choose2overall · 3 ratings combined
2★ on Google (3)
pauline klemz
Feb 2024
They lied to me so many times telling me they will get me help and never did or when they did they would send Young girls with their kids to work or be on their phone all the time and if you said anything they would discharge me and call me a lier and said they don't have anyone else to help.
JJ Brown
Oct 2018
Completely mistreated my father! Never again will my family use this company!
Marni Malone
Sep 2017
I have been with ComfortCare since 2012. I have appreciated the in home home-aide services and visiting nurse as my requirements solely paid for through Medicare/Medicaid. As is the intent of this business and my desire, they help me stay in my apartment. As per any business, there are employee turnovers but for the client, ComfortCare desires to maintain a smooth transition. I have spoken with Julie Tow (President/Administrator ComfortCare, Inc.) of this CedarFalls/Waterloo/CedarRapids offices and she was very receptive to my comments and I am confident she will do what she can to maintain smooth transitions from the client perspectives. I also offered to share with her my years of experience in the political, state/federal government to do what we as clients and her as business owner deal with the people's input on laws being written that are potentially unfavorable to Medicare/Medicaid dependents; as well as favorable for if we we express our appreciations then we are less likely to lose benefits in the future. I believe that more clients should make helpful well-worded (clean respectful language please) comments through this venue or by phone to keep the service and employees we have contact with and like. PastorMarni
Comfort Care Medicare, Inc. offers At-Home Care.
Comfort Care Medicare, Inc. is located at 2616 Orchard Dr in Cedar Falls, Iowa.
Comfort Care Medicare, Inc. carries a 2.0 out of 5 rating from 3 Google reviews. Reviews of this home health and hospice provider are sharply divided. One long-time client praised the in-home aide and nursing services that let them remain in their own apartment, while two other reviewers reported serious problems with follow-through and staff conduct. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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