MyLivingChoice

Citizens Medical Center

1625 S Franklin Avenue

3.5(38 ratings)

Citizens Medical Center — photo 11 / 6

Quick Facts

Total units
60
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
60
Facility setting
Skilled nursing unit located inside hospital
Emergency access
On-site hospital ER available to residents

What Families Think

Reviews of this hospital-based skilled nursing and long-term care unit in Colby, Kansas are mixed, with many praising the kindness and professionalism of nurses and fast emergency response, but a notable billing complaint stands out. As a facility attached to Citizens Medical Center, residents have access to on-site hospital emergency services.

The Good

  • Nurses described as kind and gentle
  • Fast emergency response praised by reviewers
  • Staff professionalism highlighted in ER experiences
  • Located within an active hospital campus

The Bad

  • One report of undisclosed billing charges
  • No published pricing information available

AI-generated from reviews and community data.

About Citizens Medical Center

Citizens Medical Center Ltcu is a skilled nursing / long term care community in Colby, Kansas. The community is licensed for up to 60 residents.

Families rate Citizens Medical Center Ltcu 3.5 out of 5 based on 38 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.5overall · 38 ratings combined

3.5★ on Google (38)

Daniel M

Jan 2026

via Google

The new parking lot is horrible out front who ever designed that should be fired. The building is pretty and that's it.

BRENDA MCGINNIS

Mar 2025

via Google

Stopping overnight in Colby KS was a huge blessing after my husband had an episode requiring an ambulance call and a trip to the emergency room. Would have never known it was a small town as we were given the best treatment and consideration during a very scary time. From the EMT's showing up in less than 5 min to excellent care by everyone involved, if I could give more than 5 stars, I would!!

Leila Staten

Feb 2025

via Google

I required emergency room treatment today, an understandably frightening experience as I am a temporary resident. However, I received exceptional care; the staff's professionalism and kindness transformed what could have been a traumatic event into a surprisingly positive one. I experienced a severe allergic reaction from an insect bite to my face. I want to express my sincere gratitude, especially to Rachel and the three other nurses whose names I unfortunately did not obtain.

Trish

Dec 2024

via Google

If you plan on seeing a specialist here DON'T!! The hospital will charge you $89.80 without notifying you that you will be charged. On my insurance plan, I only pay a copay. So this hospital hides these fees because some hospitals will do anything to get their hand in your pocket!!

Graci Coe

Jan 2023

via Google

When I got out of my Troubled Teen program I was sent here because I had Covid, while I was there the nurses were very kind to me as well as the other staff. They were very gentle and healing in a hard time. It’s been two years and I still remember the conversations I had with all the staff. Thankyou so much ❤️ All of you for being so kind and gentle with a traumatized teen girl.

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Frequently Asked Questions

What types of care does Citizens Medical Center offer?

Citizens Medical Center offers Skilled Nursing / Long Term Care.

Where is Citizens Medical Center located?

Citizens Medical Center is located at 1625 S Franklin Avenue in Colby, Kansas.

What do families say about Citizens Medical Center?

Reviews of this hospital-based skilled nursing and long-term care unit in Colby, Kansas are mixed, with many praising the kindness and professionalism of nurses and fast emergency response, but a notable billing complaint stands out. As a facility attached to Citizens Medical Center, residents have access to on-site hospital emergency services.

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