Deann Hebert
May 2024
Very caring and kind staff. Care givers go over and above. Needs automatic handicapped doors. Parking is a long walk for elderly people visiting. Could use some interior decorating, bright colors.
302 Ninth Street
3.8(5 ratings)· Charles City average: 4.5
Own this community? Update your listing · Marketing for operators

CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Chautauqua Guest Home is a small skilled nursing and long term care community in Charles City, Iowa, with limited online feedback. The few reviews mention warm, dedicated caregivers alongside some physical accessibility shortcomings.
AI-generated from reviews and community data.
Chautauqua Guest Home is a senior living community in Charles City, Iowa offering Skilled Nursing / Long Term Care. Families rate it 3.8 out of 5 across 5 reviews.
Chautauqua Guest Home is a skilled nursing and long-term care community in Charles City, Iowa, licensed for up to 57 residents. All licensed beds are certified for both Medicare and Medicaid.
The community holds a 5-star overall rating from the Centers for Medicare and Medicaid Services. Reviewers consistently praised staff for being caring and going above and beyond in their approach to resident care. Some reviewers noted opportunities for improvement in facility design, including automatic doors and visitor parking accessibility, as well as suggestions for updated interior décor.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose3.8overall · 5 ratings combined
3.8★ on Google (5)
Deann Hebert
May 2024
Very caring and kind staff. Care givers go over and above. Needs automatic handicapped doors. Parking is a long walk for elderly people visiting. Could use some interior decorating, bright colors.
5 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024
Assess the resident when there is a significant change in condition
Severity B of L: potential for minimal harm, patternCorrected Jan 31, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Chautauqua Guest Home offers Skilled Nursing / Long Term Care.
Chautauqua Guest Home is located at 302 Ninth Street in Charles City, Iowa.
Chautauqua Guest Home carries a 3.8 out of 5 rating from 5 Google reviews. Chautauqua Guest Home is a small skilled nursing and long term care community in Charles City, Iowa, with limited online feedback. The few reviews mention warm, dedicated caregivers alongside some physical accessibility shortcomings. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Chautauqua Guest Home had 5 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Chautauqua Guest Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Chautauqua Guest Home? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Charles City.