Donna Wright
Jun 2026
My mother was a resident in the rehab department. The Nurses, Therapist and cleaning staff were excellent, but understaffed; which caused residents to have to wait when needed. There is lack of communications between Nurses, Therapist, Social Workers and administration. Very difficult to get in touch with staff, would not return calls and nursing staff had voicemail, but did not have a code to receive the messages. When registering my mother, was told of her food allergy to fish; and they served her fish 3 days later. Tried calling and could not get a person, so emailed with no answer. Upon leaving set up home health for the Medical Power of Attorney's address instead of the resident's address. Her PCP called and requested to bring her discharge papers to her Post release visit; because it was hard to get discharge papers from them or get someone to answer the phone. Very clean facility.
