Charter House, Mayo Clinic Retirement Living is a skilled nursing and long-term care community in Rochester, licensed for up to 32 residents. All beds are certified for Medicare and Medicaid. The community is operated as a nonprofit corporation and holds a 5 of 5 overall star rating from CMS.
The facility offers private rooms with private bathrooms, 24-hour staffing with on-site registered nurses, medication management, housekeeping, and laundry services. Residents enjoy restaurant-style dining, cable or satellite television, emergency call systems, gathering and activity spaces, and wheelchair accessibility. The location provides indoor access to downtown Rochester and proximity to the Mayo Clinic, with shuttle service available to area attractions and entertainment.
Reviewers consistently praise the staff's friendliness and attentiveness, the quality of dining options, and the range of activities and programming available. Several families noted the community's supportive environment and the positive impact it has had on their loved ones. One reviewer wrote, "the staff is top notch and you can tell all the residents there are truly happy." Some mentioned the building layout can be confusing for new residents, and opinions on dining varied, though most found options satisfactory.